myPlace Health · 2 months ago
Enrollment Specialist (Intake Coordinator)
East Compton, CA
Full-time
Hybrid
New Grad, Entry Level
$22.12/hr - $31.10/hrmyPlace Health is dedicated to connecting older adults and their families to its PACE program. The Enrollment Specialist will coordinate care and streamline communication to ensure a smooth enrollment process for new participants.
Elder CareHealth CareNon Profit
Responsibilities
Work hand-in-hand with our Outreach and Enrollment Team to guide prospective participants through a smooth and supportive enrollment experience
Collaborate closely with members of our Interdisciplinary Team, including nurses, providers, and care coordinators to ensure every new participant transitions into our program with confidence and care
Maintain accurate documentation and record all enrollments in our CRM system, helping us stay organized, compliant, and participant-focused
Adhere strictly to DHCS and CMS regulations and policies to ensure ethical marketing practices and full compliance for the PACE program
Partner with the Outreach Specialist and Center Director to meet, and exceed, center enrollment goals through teamwork, communication, and creative problem-solving
Support the Center Director by developing participant-retention strategies or serving as an active member of the retention committee
Request and track medical records from participant providers to ensure timely and accurate completion of the enrollment process
Attend outreach events alongside the Outreach Specialist to share our program and connect with potential participants and their families
Process enrollments promptly while maintaining complete and compliant documentation that meets all DHCS and CMS guidelines
Participate in PACE audits to support program integrity and continuous improvement
Conduct initial phone screenings, lead engaging tours of our center, and perform home visits to complete the enrollment journey with care and compassion
Step in where needed to support our team and help participants access the care and community they deserve
Qualification
Required
Genuine passion for helping older adults live independently and with dignity in their communities
Previous work in healthcare, senior services, or social services, especially in enrollment, outreach, or case management is highly valued
Strong ability to manage multiple tasks, track progress in CRM systems, and ensure documentation accuracy every step of the way
Familiarity with DHCS and CMS guidelines, or a willingness to learn quickly, so you can help uphold our program's integrity and compliance
Comfortable using Microsoft Office, CRM platforms, and EMR systems to manage participant information efficiently
Thrives in a team environment and enjoys partnering with Outreach Specialists, nurses, and other members of the Interdisciplinary Team
Excellent interpersonal and communication skills, with the ability to engage compassionately with participants, families, and care providers
Dependable, punctual, and able to maintain confidentiality while representing our program's mission and values
A willingness to learn, adapt, and contribute to a dynamic team committed to improving the lives of those we serve
A valid California driver's license, reliable transportation, and proof of insurance are required
Preferred
Spanish, Korean, Tagalog, or other languages commonly spoken in our communities are always welcome!
Benefits
401(k) plan with an employer match
Choose from six medical plans, with up to 80% of premiums covered for employees and 75% for dependents
Dental and vision insurance
FSA/HSA options
Short- and long-term disability
Basic life insurance
Accident, critical illness, and hospital indemnity coverage
20 days of PTO to start
12 paid holidays
2 floating holidays each year
Generous CME/CEU budget
Dedicated time off for learning
Paid parental leave
Child care stipend
Company
myPlace Health
myPlace Health delivers integrated medical and supportive care for seniors through the PACE model, helping them live independently.
Founded in 2021
51-200 employees
H1B Sponsorship
myPlace Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
SCAN Group
2025-05-20Acquired
2021-10-13Series Unknown
Leadership Team
R
Robbie Pottharst
Founder and CEO
Recent News
EIN Presswire
2025-08-06
Fierce Healthcare
2025-06-06
2025-06-04
Company data provided by crunchbase