MSI · 2 days ago
Showroom/Inside Sales Associate
MSI is a leading supplier of flooring tile and hardscaping surfaces products in North America. As an inside sales associate, you will actively reach out to contractors, builders, and developers to promote products and services, focusing on acquiring new accounts and expanding market presence.
Food and Beverage
Responsibilities
Deliver an exceptional showroom experience by engaging with customers, offering design inspiration, and addressing inquiries via email, phone, or in person
Qualify walk-in customers to understand their project scope and recommend MSI materials to meet their full project needs
Acquire new contractors/clients for MSI
Maintain client relationships through follow-ups and outstanding customer service
Actively follow up with trade customers to explore opportunities and close sales by addressing outstanding quotes and providing excellent service
Gain comprehensive knowledge of MSI products within the showroom
Ensure the showroom and displays are kept in top condition, products are updated, and marketing materials are readily available for customers
Perform additional duties as assigned
Qualification
Required
Previous retail sales experience in the industry is required
Ability to offer solutions that meet customer needs
Strong customer service skills
Quick learner with the ability to understand MSI products
Excellent oral and written communication skills in English
Strong organizational skills
Experience using PCs and navigating multi-window environments
Availability to work on Saturdays
High School Diploma required
Problem-solving skills
Resilience in handling customer rejections
Preferred
2 years of related industry experience preferred
Knowledge of tile/stone is a plus
Ability to work independently or as part of a team
Bilingual in Russian
Benefits
Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests
Company
MSI
Named the largest distributor in the flooring industry in 2021.
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-31
Company data provided by crunchbase