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BPM LLP · 2 months ago

NetSuite Senior Support Consultant

United States

Full-time

Hybrid

Mid, Senior Level

4+ years exp

BPM LLP is a company that values caring and community, striving for innovation and positive impact. They are seeking a highly skilled NetSuite Senior Support Consultant to provide hands-on support, configuration, and optimization of NetSuite environments for clients, ensuring alignment with business needs and driving continuous improvement initiatives.

AccountingAdviceConsultingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Serve as a NetSuite subject-matter expert across service-centric modules — including SuiteProjects (SRP), Advanced Revenue Management (ARM), SuiteBilling, Financials, and Fixed Assets

Analyze, troubleshoot, and resolve functional and technical (with help of our developers) issues, often involving complex inter-module or integration dependencies

Design and implement scalable, efficient NetSuite solutions tailored to evolving client requirements

Act as the primary client liaison for ongoing support cases — ensuring clear communication, accountability, and timely resolution

Able to conduct rapid environment assessments and facilitate client onboarding into Managed Services, ensuring smooth knowledge transition

Create and maintain clear, comprehensive documentation for optimization, resolutions, and process improvements across all assigned managed services cases

Identify and drive continuous improvement initiatives within client environments and the Managed Services framework

Collaborate cross-functionally with functional, technical, and account leadership teams to deliver exceptional client experience

Qualification

NetSuite experienceNetSuite certificationsNetSuite modules knowledgeClient-facing skillsProblem-solving skillsBachelor's degreeCommunication skillsWork independently

Required

4+ years of hands-on NetSuite experience, including support and implementation

Strong understanding of NetSuite modules and business processes (R2R, P2P, O2C, D2B)

Excellent problem-solving, communication, and client-facing skills

Ability to work independently and manage multiple support cases simultaneously

Bachelor's degree in accounting, Finance, Information Systems, or related field

Preferred

NetSuite certifications (ERP Consultant, Administrator, Financial User, SuiteAnalytics) strongly preferred

Benefits

Flexible work arrangements

Personalized benefit structures

Financial compensation options

Interactive wellness platform and incentives

Employee assistance program

Mental health resources

Colleague Resource Groups (CRGs)

14 Firm Holidays including 2 floating

Flex PTO

Paid family leave

Winter break

Summer hours

Remote work options

CPA exam resources and bonuses

Tuition reimbursement

A coach program

Live classes

Workshops

Seminars through BPM University

Company

BPM LLP

Glassdoor3.6

Hi there, we're BPM! Welcome to a community built on connection, collaboration, and care.

Founded in 1986

San Francisco, California, USA

1001-5000 employees

https://www.bpm.com/

H1B Sponsorship

BPM LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (9)

2023 (13)

2022 (15)

2021 (15)

2020 (6)