Trinity Episcopal School · 2 months ago
IT Director
Charlotte, NC, USA
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expTrinity Episcopal School is seeking a dedicated, service-oriented Information Technology Director to oversee the daily operations, maintenance, and support of the school’s technology systems. This role involves providing hands-on technical support and strategically guiding the future of the school’s IT systems, ensuring reliable, secure, and innovative technology services for the school community.
Primary/Secondary Education
Responsibilities
Serve as the primary contact for end-user technical support for students, faculty, and staff
Provide prompt and professional technical support for faculty, staff, and students through the school’s help desk system
Maintain and troubleshoot all IT infrastructure, including a Windows server running virtual machines, Meraki networking equipment, Mitel VOIP systems, and Datto disaster recovery services
Manage the deployment, tracking, and maintenance of all school-owned devices, including Windows and Apple computers, tablets, Chromebooks, and AV systems
Coordinate and oversee the work of external IT contractors who provide infrastructure monitoring and maintenance
Support and manage key software platforms, including Google Workspace, Blackbaud, FACTS, and other school systems
Evaluate and implement new technologies that improve user experience and operational effectiveness
Develop and maintain documentation for IT policies, system configurations, and procedures
Ensure network stability, data integrity, and security across all systems
Implement and maintain policies for user access, backups, updates, and cybersecurity
Monitor system performance and proactively identify and resolve potential issues
Maintain accurate documentation of systems, configurations, and inventories
Coordinate system upgrades, deployments, and preventative maintenance
Develop and enforce policies and procedures to ensure compliance with applicable data privacy laws and best practices (FERPA, COPPA, etc.)
Lead cybersecurity awareness and training initiatives for faculty, staff, and students
Collaborate with school leadership to assess current and future technology needs
Support teachers and staff in the effective use of digital tools and classroom technology
Assist in developing and managing technology budgets and lifecycle plans for hardware and software
Stay current with emerging technologies and recommend solutions that enhance learning and operations
Qualification
Required
Familiarity with and a commitment to the mission of independent schools and Trinity Episcopal School, and a commitment to our three primary values of scholarship, diversity, and spirituality is a must
A love for students and a willingness to go above and beyond in the best interests of students
Integrity, sound judgment, self-confidence, maturity, and a sense of perspective
A high level of energy and ability to work on multiple tasks/projects
Ability to model, promote, and provide opportunities for students to live into the Trinity Honor Code
Demonstrated sensitivity to students, faculty, and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation, and socioeconomic backgrounds
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent technical training and certifications
3–5 years of experience supporting a 500+ user environment, ideally in an educational or mission-driven organization, with at least 2-5 years in a leadership or management role
Demonstrated experience managing Windows Servers, Mac and Windows operating systems, Apple-based devices, Cisco Meraki networking, Google Workspace, and Blackbaud systems
Knowledge of mobile device management systems
Strong troubleshooting and problem-solving skills with a hands-on, customer-focused approach
Excellent organizational, documentation, and communication skills
Ability to work independently while also collaborating effectively with others
Experience managing technology inventories and life cycle planning
Commitment to continuous learning and improvement
Strategic thinker who combines big-picture vision with hands-on execution
Company
Trinity Episcopal School
Trinity Episcopal School is the only K-8 independent school in Uptown Charlotte.
51-200 employees
H1B Sponsorship
Trinity Episcopal School has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Adam Coleman
Chief Financial Officer
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