Cloud Support Specialist jobs in United States
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Accenture Federal Services · 1 day ago

Cloud Support Specialist

positionSuitland, MD
timeFull-time
remoteHybrid
seniorityEntry Level
money$102K/yr - $155K/yr
date1+ years exp

Accenture Federal Services is dedicated to helping the US federal government strengthen the nation and improve lives through technology. They are seeking a Cloud Support Specialist to provide technical support, ensuring IT services meet business needs for their staff and clients across the US.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Provide Tier 1 and Tier 2 support by diagnosing and resolving issues affecting cloud infrastructure, operating systems, and networking
Plan, test, and deploy operating system and application patches in accordance with Secure Technical Implementation Guides (STIGs) and DoD compliance standards
Familiarity with ServiceNow RPMS, ACAS vulnerability scanning, cloud monitoring tools, and plugin management
Provide basic user and customer support and troubleshooting
Provide application navigation assistance
Hybrid work environment

Qualification

AWS CloudRHEL LinuxAWS certificationsCloud monitoring toolsServiceNow RPMSBasic user supportMilitary experienceDetail oriented

Required

Minimum 1 year of experience in any combination of the following:
Experience supporting AWS Cloud
Providing content management support in all source intel areas
Military experience
Providing basic user and customer support and troubleshooting in intelligence, cyber or application support areas
An active TS/SCI clearance

Preferred

Experience with RHEL Linux
AWS cloud certifications
Experience deploying, and managing AWS cloud resources including EC2, S3, VPC, Lambda, RDS, DynamoDB, and others
Experience with Microsoft office suite
Detail oriented and comfortable conversing with client leadership

Benefits

Accenture Federal Services offers a wide variety of benefits.

Company

Accenture Federal Services

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Accenture Federal Services is a leading US federal services company and subsidiary of Accenture.
dateFounded in 1989
location
Arlington, Virginia, USA
people-size10001+ employees
web-link
https://www.afs.com

Funding

Current Stage
Late Stage

Leadership Team

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Ron Ash
Chief Executive Officer
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Bharat Patel
Managing Director, AI Missions
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