Winchester Interconnect · 9 hours ago
Quality Assurance Manager
Garden Grove, CA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $150K/yr
7+ years expWinchester Interconnect is committed to inspiring innovative teams and fostering a dynamic, inclusive environment. The Quality Assurance Manager will lead the quality management system for custom-engineered cables, ensuring compliance with industry standards and driving improvements in quality processes.
3D PrintingCustomer ServiceHardwarePersonal DevelopmentSoftware
No H1B
U.S. Citizen Only
Responsibilities
Lead, maintain, and continually improve the AS9100/ISO9001 Quality Management System, ensuring all business unit certifications are audit-ready at all times
Manage the business unit's internal audit program and the calibration system to ensure full compliance with QMS standards
Lead and mentor the quality team (inspectors, engineers, technicians), setting clear expectations, managing performance, and fostering professional growth and cross-training
Serve as the primary quality point of contact for customers and regulatory bodies, confidently leading customer audits, program reviews, and communications on all quality-related matters
Oversee the Corrective and Preventive Action (CAPA/CAR) process, ensuring robust root cause analysis and effective, permanent solutions to reduce RMAs and internal non-conformances
Lead the Material Review Board (MRB) process to ensure timely and proper disposition of all non-conforming material, both internal and supplier-caused
Define, track, and visibly report on key Quality KPIs (e.g., Cost of Poor Quality (CoPQ), RMA rate, First Pass Yield, Scrap) and use this data to drive strategic improvement initiatives that impact Revenue & EBITDA
Actively participate in contract review to ensure all quality, technical, and compliance requirements are identified, understood, and achievable before acceptance
Partner with Supply Chain to manage the Supplier Quality program, including supplier audits, performance scorecards, ensuring proper flow-down of customer requirements, and ensuring timely resolution of supplier corrective actions (SCARs)
Collaborate with Engineering on New Product Introduction (NPI), leading all quality planning (APQP), FAI activities, and development of inspection and test plans
Champion a business unit-wide 'Built-in Quality' culture, holding all departments accountable for their role in quality and leading by example with a positive, engaged, and 'get stuff done' attitude
Qualification
Required
Bachelor's degree in Engineering (Mechanical, Electrical, or Industrial) or a related technical field
7+ years of progressive quality assurance experience in a complex manufacturing environment
3+ years of experience in a quality leadership or management role is required
Must be a U.S. Person (U.S. Citizen or Permanent Resident) due to ITAR regulations
Expert-level knowledge of AS9100D and ISO9001:2015 standards and direct experience leading customer and 3rd-party certification audits
Direct experience in the aerospace, defense, or similar high-reliability (e.g., space, medical, sub-sea) industry is required
Demonstrated knowledge of ITAR/EAR compliance requirements and their integration into a Quality Management System
Demonstrated ability to perform robust Root Cause Analysis (8D, 5-Why, Fishbone) and implement effective, permanent corrective actions
Proven experience with core quality tools, including PPAP, FAI (First Article Inspection per AS9102), and APQP
Working knowledge of key industry standards (e.g., WHMA-A-620, IPC-A-610, UL, CSA, DOD)
Must be an analytical thinker with the ability to interface directly with customer engineering and quality resources
Preferred
Lean Six Sigma (Green or Black Belt) certification is strongly preferred
Company
Winchester Interconnect
Design, develop and deliver the interconnect solutions that fuel customer success.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-10-24Acquired
Leadership Team
Rhina Valdiviezo
Human Resources Business Partner
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