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Provider Partners · 2 months ago

ACO Regional Partner Manager

Des Moines, IA

Full-time

Hybrid

Mid Level

3+ years exp

Provider Partners is focused on improving quality of care for long-term care residents. The Regional Partner Manager will develop and maintain relationships with skilled nursing facilities and community partners, while driving engagement and alignment activities to support the ACO High Needs REACH model.

Assisted LivingHealth CareNursing and Residential Care

Responsibilities

Serve as the primary relationship manager for SNFs, provider groups, and partner organizations in the assigned region

Plan and conduct monthly face-to-face engagement meetings with SNFs, provider groups, and other key stakeholders to review ACO participation and promote collaboration

Lead facility and provider onboarding, education, and provide ongoing support to ensure successful participation in the ACO High Needs program

Partner cross-functionally with Operations, Contracting, Marketing, and Partner Performance teams to execute regional growth initiatives

Support the development and execution of local engagement strategies that drive alignment and participation among providers and facilities

Facilitate communication and collaboration between facilities and PPCC’s internal teams to ensure strong partnerships and consistent program understanding

Represent PPCC at regional conferences, trade shows, and community events to promote awareness and engagement

Work collaboratively with internal leadership to identify regional opportunities for growth, expansion, and performance improvement

Support facilities and providers in alignment into the ACO for their beneficiaries, ensuring compliance with CMS guidelines and program objectives

Maintain an expertise of ACO High Needs REACH model requirements, program performance metrics, and compliance parameters

Qualification

Healthcare relationship managementBusiness developmentSkilled nursing facilities knowledgeValue-based care modelsMicrosoft Office SuiteCRM platformsCustomer service attitudeSelf-motivated team playerCommunication skillsPresentation skillsRelationship-building skills

Required

Bachelor's degree in healthcare administration, business, or a related field (or equivalent experience)

3+ years of experience in field-based healthcare relationship management, business development, or account management

Direct experience in post-acute healthcare end markets, especially skilled nursing facilities

Strong knowledge of SNF operations, ACOs, or value-based care models

Excellent communication, presentation, and relationship-building skills

Ability to manage multiple priorities and stakeholders across a large geographic region

Highly responsive customer service attitude with the ability to deliver solutions

Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint) and CRM platforms (e.g., Salesforce)

Must be self-motivated team player capable of working both independently and collaboratively

Approximately 50% regional travel (driving preferred) required for facility visits, provider engagement meetings, community events, and industry conferences