Building Swell · 2 months ago
Customer Success Intern
United States
Internship
Remote
InternBuilding Swell is a fast-growing technology company committed to guiding builders into the next era. They are seeking a Customer Success Intern who will be responsible for ongoing customer support and driving customer success for Building Swell products and features.
ConstructionEnterprise SoftwareInformation TechnologyReal EstateSoftware
Responsibilities
Serve as the go-to authority for customers, guiding them through their journey with Building Swell products
Develop and maintain customer relationships through regular check-ins, training sessions, and feedback mechanisms
Collaborate with engineering, design, and marketing to relay customer needs and contribute to product improvement
Use analytics and customer interaction data to drive strategies for customer success and retention
Qualification
Required
Based in the Toronto, ON area and studying in the AEC field
Clear, concise writing and note-taking; comfortable speaking with customers
Organized, reliable, and eager to learn how prefab shops actually work
Kind and curious—always open to learning from colleagues, clients, and the industry
Company
Building Swell
Building Swell develops and creates digital and online tools to help manage services and data of businesses from the construction industry.
Founded in 2021
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$3.13MKey Investors
TenOneTen Ventures
2023-03-15Seed· $3.03M
2022-01-01Pre Seed· $0.1M
Leadership Team
Jordan Easterling
Co-founder and CEO
Recent News
Right Side Capital Management
2025-11-03
Company data provided by crunchbase