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Brady Services · 1 day ago

Controls Account Manager

Morrisville, NC

Full-time

Onsite

Senior Level

5+ years exp

Brady Services is a leading independent office providing efficient building solutions throughout central and eastern North Carolina. The Controls Account Manager is responsible for designing, estimating, and selling complex building automation systems while maintaining strong customer relationships and collaborating with internal teams.

Business DevelopmentManufacturing

No H1B

Responsibilities

Designing, estimating and selling complex building automation systems as well as smaller service-based sales, including analytics connections and reporting services

Consolidates, references information by collecting, organizing and assembling data for reports, presentations, and/or special projects

Develops owner sales plans and generates successful sales with core customers

Responds to customers by identifying needs, generating quotes and closing orders

Estimating and take-off services will be provided by the operations group, but the controls sales engineer must also be capable of project take-off, estimation and proposal development as needed

Regularly visit engineer/architect offices with the goal of education and greater proliferation and influence in the indirect market, with emphasis on building direct client relationships first which then naturally lead into engineering support services for client’s capital projects

Assist New System Sales (NSS) with custom and standardized delivery of plans and specifications for qualified opportunities

Deliver project bids directly to contractors as well as to New System Sales (NSS) and strategize prior to and during the bid process to win work

Provides needed information to other departments to ensure jobs are completed on time

Communicates customer perceptions by gathering customer feedback and sharing information with management

Works closely as a team member with other parts of the business

Flexibility to work outside normal work hours/weekends, as required

Some travel with occasional overnight stays

Demonstrate and promote a spirit of cooperation and teamwork throughout the Company

Continually look for ways to improve our processes and ability to serve our customers effectively

Improve personal performance on a continual basis

Provide responsive, professional and diplomatic customer service

Answer customer calls and correspondence quickly and pleasantly

Communicate with customers in a friendly, professional, and patient manner

Perform all duties with the goal of building and maintaining long-term customer relationships

Immediately address any customer’s concern and requests the involvement of other Company personnel as required

Follow all company safety programs and report any non-compliance to your Team Leader

Notify Manager or Safety Director of any unsafe conditions

Qualification

Building automation systemsControls system integrationTridiumBacNetSales experienceCEM certificationLEED certificationMicrosoft WordMicrosoft OutlookCustomer serviceTeamwork

Required

Bachelor's degree in Engineering or related field

5+ years sales experience

Experience in Controls plan and specification projects and/or direct negotiated sales

Experience in Controls system integration

Experience with Tridium, BacNet, Lon, Trane, and/or other major control vendors

Valid Driver License

Ability to read, analyze and interpret service bulletins, technical procedure manuals, equipment specifications, and governmental regulations

Ability to effectively present information and respond to questions from top management, customers and staff

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry

Ability to define problems, collect data, establish facts and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Ability to pass drug screening

Ability to prove US employment eligibility