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Flagstar Bank · 2 months ago

Relationship Manager - Private & Commercial Banking

New York/1400 Broadway/114025

Full-time

Onsite

Mid, Senior Level

$85K/yr - $140K/yr

5+ years exp

Flagstar Bank is a financial institution seeking a Relationship Manager for their Private Banking Group. The role involves prospecting, building, onboarding, and maintaining banking relationships with clients, while driving business growth through personalized banking services.

BankingFinanceFinancial Services

Responsibilities

Develops and expands existing relationships including sales efforts; engages key Product Partners as appropriate in delivering the full breadth of the bank to satisfy clients needs

Oversees all aspects of account management, including new account opening, follow-up, communications, maintenance

Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs

Analyzes problems; answers inquires for a client; researches and responds accordingly; may coordinate with other departments as needed

Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs

Assists Group Director in the development and execution in acquiring targeted new to bank relationships

Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports; investigate & approve when needed

Performs special projects, and additional duties and responsibilities as required

Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations