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NetSuite · 5 months ago

Data Center Technician- 4

Abilene, TX, United States

Full-time

Onsite

Mid, Senior Level

3+ years exp

NetSuite is seeking an Oracle Data Center Technician to manage a wide range of data center systems. The role involves performing repairs, installations, and monitoring of data center spaces, while also mentoring new employees and improving processes through automation.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Hardware installation & decommission of enterprise servers and cabling infrastructure

Troubleshooting and repair of data center hardware and networking infrastructure

Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment

Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams

Monitoring of DC environments using monitoring tools

Monitoring and respond in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams

Documentation of activities and create/modify SOPs

Decommission life cycle of data center hardware

Inventory process, order replacement parts and return failed parts as required

Structured cabling, labelling and troubleshooting of fiber/copper/telecom cables

System power supplies and cabling install, troubleshooting and repair

Work collaboratively with partner and cross-functional teams within your data center

You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects

Effectively plans support activities to increase efficiencies to speed repairs

Offer technical direction for local site technicians on all levels

Oversight of hardware installation (provisioning) and decommission of workflows and execution

Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies

Works independently, evaluating incoming work and taking appropriate actions to resolve and coordinate the assignment of any open issues while understanding when to advance appropriately

Qualification

Hardware installationTroubleshooting data center hardwareCabling infrastructureMonitoring toolsSOPsDocumentationTechnical directionProject executionMentoring new employeesInventory processCollaboration with teams