Ross Stores, Inc. · 1 day ago
Retail Associate
Schaumburg, IL
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15.50/hrRoss Stores, Inc. is a leading off-price retail chain with over 2,200 stores, committed to providing a positive shopping experience for its customers. The Retail Associate is responsible for ensuring customer satisfaction through courteous interactions, maintaining a clean work environment, and assisting with merchandise presentation. The role emphasizes teamwork, safety, and adherence to company standards.
ApparelFashionRetailRetail Technology
Responsibilities
Understands that safety is the number one priority and practices safe behaviors in everything they do
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed
Represents and supports the Company brand at all times
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas
Maintains a professional appearance and adheres to the Company's dress code at all times
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow
Qualification
Required
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner
Ability to perform basic mathematical calculations commonly used in retail environments
Ability to use all Store equipment, including PDTs, registers and PC as required
Ability to spend up to 100% of working time standing, walking, and moving around the Store
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
Ability to occasionally push, pull and lift more than 25 pounds
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies
Certain assignments may require other qualifications and skills
Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds
Benefits
Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs
Associate Discount
Identity Protection
Associate Purchase Program
Benefit Hub Discount Mall
Employee Assistance Program
Commuter Benefits
401K (service requirements)
Employee Stock Purchase Program
Ross Cares Fund
College Discounts
Sick Pay (where legally required)
Referral Bonuses
Medical/Dental/Vision Health Insurance
Legal Insurance
Vacation Buy
Flexible Spending Account
Health Savings Account
Life/ADD Insurance
Long-Term Disability
Enhanced Maternity and Parental Leave Benefit
Vacation Pay accrued at a rate of 10 days/year after eligibility commences
9 Personal and Company Holidays
Bonus based on individual and business performance
Company
Ross Stores, Inc.
For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $21.1 billion, Fortune 500 Company.
Founded in 1957
10001+ employees
H1B Sponsorship
Ross Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (10)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-08-08IPO
Leadership Team
Adam Orvos
CFO
William Sheehan
Executive Vice President, Chief Financial Officer
Recent News
2025-11-26
2025-11-24
2025-11-24
Company data provided by crunchbase