Apply on Employer Site

Mastercard · 1 day ago

Director, Franchise Innovation

Purchase, NY

Full-time

Onsite

Lead/Staff

$174K/yr - $286K/yr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The Director, Franchise Innovation will lead global responsibilities defining Mastercard’s new Product and Franchise development across Services, focusing on building the Franchises of the future.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Driving development of Franchise framework development across all Services including participation models, value exchange, associated rules/standards and potential compliance monitoring programs

Supporting the team in requirement gathering workshops with customers and internal stakeholders and other ecosystem partners to deliver an MVP and roadmap of features

Acting as a Franchise liaison in internal project meetings in which requirements are being developed and designed offering strategic insights/know-how for Franchise scalability

Facilitate development of Franchise rules and standards closely aligned with product vision to build seamless path of scalability across all Services

Develop value exchange diagrams and control points to ensure balanced exchange of value to enable key brand promises like consumer protections, disputes etc

Serving as a point of contact for potential Franchise solutions and operational support which can be offered to commercialize offerings in target markets

Develop product guides to build out via close partnership with Mastercard services team for MVP, aligned with evolving product vision

Supporting interoperability and multi-rails scenarios where there is need to bridge Franchise frameworks between card and non-card payments

Ability to lead on a proposition and launch it as part of a cross functional team across multiple regions where speed to market is critical

Launch products and services via markets tests and/or controlled pilots, ensuring key metrics are captured and reviewed and used as robust entry and exit criteria to define the success of the launch

Ability to deputize for other Franchise Innovation Directors and VP’s

Qualification

Franchise framework developmentProduct development experienceCross functional leadershipOpen Banking knowledgeData analysis skillsProject management skillsCommunicationProblem-solving skillsCollaborative mindset

Required

Excellent understanding of Mastercard Services including Open Banking, Data and Finance principles, key participants, rules and standards

Excellent understanding of Franchise principles including onboarding, licensing, brand promises and disputes

Robust understanding of how Mastercard scales our services

Experience and demonstrated success leading cross functional workshops

Positive can-do orientation and a desire to work collaboratively and grow professionally

Experience engaging with complex global programs and cross functional teams

Ability to lead and drive impact in internal/external meetings and at external industry events

Proven ability to define problems, collect data, establish facts, and draw valid conclusions

Excellent analytical and problem-solving skills

Excellent verbal and written communication

Strong project management skills including superior organization, planning, and follow through

Preferred

Prior Services & innovation experience preferred in a product development, PMO or pre-sales role

Potential for travel (10%)

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Many more

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)