Texas AirSystems · 2 months ago
HVAC Field Service Manager
Fort Worth, Texas
Full-time
Hybrid
Senior Level, Lead/Staff
15+ years expTexas AirSystems is a leading HVAC Equipment and Solutions provider in Texas, committed to delivering high-performance solutions. The HVAC Field Service Manager will oversee commercial service work, mentor technicians, and ensure customer satisfaction through effective leadership and quality control.
Consumer ElectronicsElectronicsHeating Ventilation and Air Conditioning (HVAC)Information TechnologyManufacturing
Responsibilities
Assist Area Service Manager with supervision and management of commercial service work and installations
Assist in the mentoring, training and support for field Service Technicians and Service Coordinators
Actively contribute to developing best practices and standard operating procedures
Dedicated to continuous improvement in quality, cost, communication and to building long-term relationships internally and externally
Complete timely and accurate status reports on all jobs
Responsible for collecting all service technician job write ups by the end of each day
Promote company policies and philosophies to all technicians and customers while on job location
Promptly investigate, report, and take any immediate required attention to mitigate any customer complaints or service issues on all assigned jobs
Promptly communicate to all Service Technicians, Service Coordinators, Area Service Managers and Project Managers any service issues on job or special cases that warrant their attention to complete project
Perform electrical and mechanical inspection and maintenance on equipment to ensure peak performance
Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment
Use experience and technical skills with preventive maintenance and system operations to determine service requirements
Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
Represent the company in a positive manner to other trades, contractors and owners
Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
Suggest additional services that are beneficial to customer
Works in a team-based environment to share information and workload while ensuring customer satisfaction
Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
Performs other duties as assigned
Flexibility to work overtime/weekends, as required
Qualification
Required
High School Diploma or equivalent
Must have valid driver's license with good driving record
Must have current HVAC certification and OSHA 10 Training and typically 15+ years' experience working as a Service Technician in a commercial environment
Ability to work independently & supervise others
Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
Experienced with multiple manufacturer software systems (i.e. ABB, Wattmaster, MCS, Trane, Carrier, JCI)
Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc
Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
Ability to work independently with minimal supervision and balance requirements of multiple and varied duties
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Mental stamina for problem solving and prioritizing multiple tasks
Ability to manage people and situations when conflicts arise
Ability to seize opportunities with the drive to complete goals
Ability to establish and grow relationships with customers through effective verbal and written communication
Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners
Able to solve problems and skillfully negotiate with a minimum of noise while managing stress
Demonstrates integrity and trust through appropriate directness and truthfulness
Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms
The employee frequently is required to stand, walk, and sit
The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl
The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Company
Texas AirSystems
In business for over 45 years, Texas AirSystems has grown to be recognized as one of the premier partners for commercial HVAC solutions in Texas, boasting over 500 associates across 7 offices that produce creative, innovative solutions for our customers and end-users.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase