Product Operations Lead - Redbook jobs in United States
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Patterson Companies, Inc. · 2 months ago

Product Operations Lead - Redbook

Patterson Companies, Inc. is a partner that cares about your success and values diverse talents. They are seeking a Product Operations Lead to manage data processes, collaborate across teams, and improve operational efficiency in a fast-growing startup environment.

Health CareMedical DeviceVeterinary
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H1B Sponsor Likelynote

Responsibilities

Manage the customer data transfer and onboarding process end-to-end
Build scalable internal systems and tools for customer health, sales tracking, and operational visibility
Maintain dashboards and reporting across key business metrics using SQL, Python, Excel, and visualization tools
Identify and automate repetitive workflows to improve efficiency and scalability
Translate customer insights, feedback, and support issues into clear product requirements (PRDs)
Partner with engineering to scope, prioritize, and test new features and improvements
Handle more technical customer service issues and help diagnose data or logic discrepancies
Maintain the product roadmap and ensure alignment with commercial and engineering goals
Serve as the operational glue between sales, customer success, and engineering
Develop lightweight systems and documentation to support scalable processes as we grow
Assist in internal training and communication around new product releases and workflows

Qualification

SQLPythonData ManagementExcelAnalytics ToolsCommunicatorProblem SolverAI FluencyCustomer-FacingBuilder Mentality

Required

2–4 years in product operations, business operations, or technical customer success at a software or startup company
Proficient with SQL and Excel
Experience with Python, Datadog, or similar analytics tools is a plus
You love using data to understand systems, improve processes, and make better decisions
You're scrappy, resourceful, and enjoy building systems from the ground up
You can translate between technical and non-technical stakeholders with clarity
You think logically, act decisively, and thrive in fast-changing environments
Comfortable leveraging AI tools to automate and accelerate your work
You're confident interacting with customers and understanding their operational needs

Benefits

Competitive medical, dental, and vision insurance
Competitive PTO
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program

Company

Patterson Companies, Inc.

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Patterson strengthens the oral and animal health markets in North America and the United Kingdom.

H1B Sponsorship

Patterson Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (6)
2023 (4)
2022 (8)
2021 (7)
2020 (6)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-12-11Acquired
1992-11-06IPO

Leadership Team

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Mark S. Walchirk
President and CEO
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Tony Pellerin
Vice President, Strategy / Corporate Development / M&A
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Company data provided by crunchbase