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OrthoCincy · 2 months ago

PT Med Reception/Ins. Verification Specialist

West Chester, OH

Full-time

Onsite

Entry Level

1+ years exp

OrthoCincy is a medical practice seeking a PT Med Reception/Ins. Verification Specialist. The role involves performing clerical duties and verifying insurance for patients, ensuring efficient patient flow and compliance with medical standards.

Health CareHospitalMedical

Responsibilities

Greets, screens, schedules, and directs patients/visitors to appropriate areas and demonstrates excellence with respect to treating and caring for customers in-person and over the phone

Responsible for performing a variety of clerical duties: answers phone calls, takes messages, fax, scan, etc

Verify that all forms, test results, and other paperwork are in the electronic health record system according to physician and office protocol

Obtain prior authorization for patients and verify all insurance based on patient schedules, practice management systems and insurance websites for non-automated insurances

Obtain, verify, and update patient information and provides support services to patients and medical staff

Maintain the practice management system

Collect payments for services rendered per policy, including copayments and balances on patient accounts

Daily drawer balancing

Obtain referral from the Primary Care Physician for insurances that require referrals and contact patient regarding missing referrals or inactive insurance coverage

Verify auto and liability eligibility with insurance carriers. Ensure all auto and/or liability forms are completed and received and compare with the schedule. Use these forms to record verification information and file in the chart

Compliance with HIPAA, OSHA, and safety standards of the organization

Performs other duties that may be necessary or in the best interest of the practice

Qualification

Insurance verificationPractice management systemsElectronic health recordsHIPAA regulationsCustomer serviceCPR/AED certificationFirst Aid certificationMath skillsCommunication skillsOrganizational skills