Caesars Sportsbook & Casino · 2 months ago
Sportsbook Supervisor - Full Time (Nugget Sparks)
Sparks, NV
Full-time
Onsite
Mid LevelCaesars Sportsbook & Casino is a leading gaming company with a rich history in sports betting. The Sportsbook Supervisor will manage operations, mentor staff, and ensure high customer service standards in a fast-paced environment.
AppsCasinoGamblingGaming
Responsibilities
Help the Book Manager become aware of operational information that will help to maximize the profitability of the sports book
Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control
Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book
Mentor employees to help them become better ticket writers
Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors
Handle escalated customer complaints/issues as needed
Ensure that the sports book staff is operating in a manner that follows all company and state gaming agency rules and regulations
Qualification
Required
Prior work experience in a sports book is highly preferred
Ability to motivate, lead, and mentor staff members
Strong communication skills, both written and verbal
Professional appearance and demeanor
Self-starter attitude who shows initiative
Committed to delivering a high level of customer service
Must be able to stand for extended periods of time
Must be able to lift, pull or push 25 lbs
Must be able write for extended periods of time
Must be able to twist, bend or reach with no significant boundaries
This position may be exposed to a smoke-filled environment
Company
Caesars Sportsbook & Casino
Behold! Caesars Sportsbook & Casino is here, and we’re proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise.
Founded in 1934Las Vegas, Nevada, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Shawn Bailey, JD, CPA
Senior Vice President & Chief Financial Officer
Dan Shapiro
SVP - Chief Development Officer, Caesars Digital
Recent News
Company data provided by crunchbase