FeneTech | A Cyncly Company · 2 months ago
Client Success Manager - Google Ads, SEO, SEM
United States
Full-time, Contract
Remote
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expCyncly is a global technology powerhouse that transforms the way customizable products are imagined, designed, and sold. They are seeking a Client Success Manager to manage client relationships, drive customer retention, and facilitate strategic business reviews to enhance client performance.
ComputerManufacturingSoftware
Responsibilities
Manage a high-volume book of clients while establishing and maintaining strong relationships throughout the client’s partnership with the company
Manage new client kick-off meetings which includes understanding client goals, aligning on strategy, determining metrics for measuring success, and building a collaborative relationship with clients
Organize and facilitate quarterly client business reviews to review the client's performance and provide strategic recommendations for areas of opportunity
Proactively find trends across client accounts to identify opportunities, address problems, and avoid recurring issues
Achieve customer retention, upsell, and cross-sell quotas
Make outbound phone calls and conduct webinars with current clients while maintaining an up-to-date CRM for tracking
Work cross-functional to ensure the success of your client's online campaigns and overall performance
Qualification
Required
2+ years in account management or client-facing role required
1+ years of experience in SEM (Search Engine Marketing) / PPC (Pay Per Click) advertising strategies and experience in measuring the success of such campaigns required
A “go-getter” – results-oriented and puts in extra effort to exceed expectations
An outgoing, friendly, and enthusiastic individual who can positively develop client relationships whilst also managing client expectations
You have excellent communication and personal organization skills, self-motivation, and can work under pressure
Ability to work effectively independently and collaboratively
Goal-driven, self-motivated, team player with a passion for learning
Preferred
1+ years of experience in digital marketing sales is a plus
Benefits
Additional compensation such as bonuses, commissions, or equity
Comprehensive benefits package
Company
FeneTech | A Cyncly Company
Are you looking for an out-of-the-box manufacturing ERP solution that adapts to your business processes? FeneTech’s ERP solutions are highly focused on customer requirements.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-10-05Acquired
Recent News
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