Paylocity · 10 hours ago
Sr. Director/Director AI Automation Operations
United States
Full-time
Remote
Director/Executive
$194K/yr - $225K/yr
10+ years expPaylocity is an award-winning provider of cloud-based HR and payroll software solutions. The Sr. Director/Director AI Automation Operations will drive the development, deployment, and governance of AI and Automation capabilities, leading teams to deliver scalable, intelligent, and user-centric AI/ML solutions that enhance operational efficiency and elevate client interactions.
Enterprise SoftwareHuman ResourcesInformation TechnologyRecruitingSaaSSoftware
Responsibilities
Define and drive the AI, Data Science, and Automation roadmap aligned with business objectives and emerging technology trends
Establish governance, success metrics, business analysis and prioritization frameworks for AI and automation initiatives
Translate strategic goals into actionable plans that deliver measurable business outcomes
Lead the implementation of operational AI use cases to streamline internal workflows and enhance client-facing interactions across email, chat, and phone
Deliver intelligent automation solutions for customer support, ticket routing, and predictive engagement
Partner with the Knowledge Management team to integrate curated knowledge assets (e.g., articles, FAQs, help content) into AI/ML models and automation workflows to improve accuracy, relevance, and customer experience
Ensure successful adoption of AI/ML capabilities across operations teams to improve service delivery and reduce manual effort
Oversee the development of scalable, secure, and compliant SaaS AI/ML solutions
Ensure quality, reliability, and timely delivery of complex software projects
Evaluate and integrate emerging AI/ML technologies to enhance product capabilities and development efficiency
Partner with Product, Technology, Data Engineering, Security, Finance, GTM, HR, and Knowledge Management teams to align initiatives with company KPIs
Collaborate on go-to-market strategies to support successful product launches and client adoption of AI-powered features
Manage, mentor, and grow high-performing teams, fostering a culture of innovation, collaboration, and continuous improvement
Optimize resource planning, budgeting, and procurement to support efficient talent allocation and technology investments
Ensure adherence to Paylocity’s security standards, compliance frameworks, and regulatory requirements
Promote responsible AI practices including model governance, fairness, transparency, and ethical use
Champion a customer-first mindset focused on delivering AI solutions that enhance user experience and create measurable value
Qualification
Required
BS degree or higher in Data Science, Computer Science, or related field
10+ years of experience in the SaaS data science space, with expertise in cloud infrastructure and AI/ML technologies
5+ years of experience leading multiple data science teams in high-growth or enterprise-scale environments
Proven ability to drive innovation and deliver impactful AI solutions in collaboration with cross-functional teams
Experience with tools such as Salesforce / Agentforce, Power BI, or similar platforms
Strong leadership and mentoring skills with a focus on talent development and inclusive team culture
Demonstrated success in translating business strategy into technical execution and delivering profitable growth
Hands-on experience with cloud-based machine learning solutions, agile engineering practices, and accelerating technologies (e.g., mobile, big data, open source)
Excellent communication skills with the ability to present to executive leadership and translate technical concepts for non-technical audiences
Benefits
Medical
Dental
Vision
Life
Disability
401(k) match
Perks that support you, your family, and your finances
Career development
Company
Paylocity
Paylocity is a provider of cloud-based payroll and human capital management (HCM) software solutions.
5001-10000 employees
H1B Sponsorship
Paylocity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (20)
2023 (22)
2022 (29)
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$10MKey Investors
Adams Street Partners
2014-03-19IPO
2008-05-16Series Unknown· $10M
Leadership Team
Toby Williams
President & CEO, Board Director
Holly Fulp
Deputy CFO and Chief Strategy Officer
Recent News
2026-01-19
2025-11-10
Company data provided by crunchbase