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Instron · 1 month ago

Account Representative – Technical Inside Sales

Norwood, MA

Full-time

Onsite

New Grad, Entry Level

$36/hr - $42/hr

Instron is a company that designs and manufactures mechanical testing systems used by major manufacturers worldwide. The role involves understanding customer needs, providing practical solutions, and maintaining organized customer interactions using CRM tools.

Advanced MaterialsIndustrialInformation TechnologyMechanical EngineeringSoftware

Responsibilities

Understand customer needs and guide them toward practical solutions

Learn about our products and apply that knowledge to real-world problems

Take initiative to follow up on inquiries and uncover opportunities

Work independently while staying connected to a small, supportive team

Keep customer interactions organized and efficient using CRM tools

Qualification

Problem-solvingTechnical knowledgeCRM toolsCommunicationCollaborative mindset

Required

A natural problem-solver who enjoys figuring things out

Strong communication skills and a collaborative mindset

Comfort with technology and an interest in technical concepts (we'll train you!)

Ability to work independently and contribute to a small, close-knit team

Associate's degree or higher is preferred; technical degree and equivalent experience are also valued

Benefits

Health coverage

Retirement plans

Company

Instron

A leading worldwide supplier of instruments, software and services for the testing of materials and structures It is a sub-organization of Illinois Tool Works.

Founded in 1946