Whitetail Club ยท 2 months ago
Safety and Security Agent - Graveyard Shift
Whitetail Club is dedicated to providing a safe environment for its guests and employees. The Safety and Security Agent is responsible for patrolling the property, ensuring safety standards are met, and providing excellent customer service while responding to emergencies and documenting incidents.
GolfReal EstateSports
Responsibilities
Patrol all areas of Shore Lodge and Whitetail noting unusual circumstances or safety violations
Document, report, and forward to Manager, safety hazards and violations of resort/company policy
Escort suspicious persons of concern off property if warranted and assist in any emergency situations and/or evacuations
Have knowledge of the local area, hotel, and resort amenities
Provide memorable customer service to Guests, Members, and fellow employees
Adhere to Company policies, procedures, and standards
Possess a thorough understanding of our Safety Management System, Security policies, Operations and Company Policies and Operations
Execute morning newspaper deliveries around the hotel
Gather Room Service menus and deliver to kitchen
Perform other duties and responsibilities as assigned by Safety and Security Manager or Supervisor
Maintain company First Aid Stations, Eye Wash Stations and test AED units for operability and readiness
Onboard new employees during their two-week Safety and Security initial training program
Operate, view and troubleshoot Shore Lodge and Whitetail Club video systems
Manage SMS Operations- Employee Injury/Illness, Member or Guest Injury/Illness, Vehicle or Property Damage/Loss, Incident Reports, Reasonable Suspicion or Post Incident Drug and Alcohol Testing and claim of Food Borne Illness. Has complete knowledge and received training of the company HIPPA program and policies
Thorough knowledge of company expectations to be consistent and fair and proficient with all Shore Lodge, Whitetail Club and Whitetail POA Operations
Qualification
Required
High School Diploma or equivalent Education
General experience and abilities in all Microsoft applications and Outlook
Ability to multitask while maintaining a high degree of detail
Superior customer service skills coupled with the ability to be self-motivated and disciplined
Ability to communicate effectively with and receive information from guests and coworkers
Oral and Written comprehension and expression of the English Language (being able to speak, read and write)
Possession of a valid driver's license, clean record and be insurable in order to drive company vehicles
Preferred
Previous safety and security work background
Current CPR-AED and First Aid certification
Crisis management training
Any documented Security Training
Company
Whitetail Club
Whitetail Club is a social organization that offers golf, events, and dining.
Funding
Current Stage
Growth StageCompany data provided by crunchbase