Hotel Equities · 2 months ago
Housekeeper - DoubleTree by Hilton Billings, MT
Doubletree Billings, Billings, MT, US
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $17/hrHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the DoubleTree by Hilton in Billings, Montana. The Housekeeper is responsible for cleaning and preparing guest rooms and public areas to meet established standards of cleanliness and ensure guest satisfaction.
Hospitality
Responsibilities
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues
Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times
Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas
Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs
Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed
Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows
Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas
Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees
Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution
Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property
Maintains a friendly, cheerful and courteous demeanor at all times
Performs other duties as assigned, requested or deemed necessary by management
Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts
Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows
Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel
Qualification
Required
High School diploma /Secondary qualification or equivalent
Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards
Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment
Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs
Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift
Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift
Must be able to work with arms raised above head throughout an 8 hour shift
Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day
Strong communication skills are essential when interacting with guests and employees
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc
Problem-solving, reasoning, motivating, and training abilities are often used
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Benefits
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Company
Hotel Equities
Hotel Equities is one of the top hotel development and management companies.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$500MKey Investors
Virtua Partners
2025-05-01Acquired
2018-09-12Private Equity· $500M
Leadership Team
Frederick Cerrone
Founder and Chairman
Recent News
Seattle TechFlash
2025-06-07
2025-05-07
2025-05-07
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