Apple · 2 months ago
AppleCare BPR Project Manager, Enterprise & B2B Sales
Sunnyvale, California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$142K/yr - $264K/yr
8+ years expApple is a leading technology company, and they are seeking a BPR Project Manager for their AppleCare team. The role involves planning and executing mid to large scale projects across various AppleCare business areas, ensuring system changes are tested and organizations are ready for process changes.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Elicit requirements/user stories/use cases from subject matter experts
Drive solution design process with technical teams—generate and vet possible solutions; create, test, and refine models; finalize technical design
Manage project risk throughout the life of the project
Identify, document, and drive resolution of project issues
Identify key decision recommendations and broker agreements with internal and external partners
Ensure business teams and partners are prepared for system and process changes, including training plans for knowledge transfer to sustaining teams
Facilitate capital planning for new projects and project scope changes, including business justifications and strategic road maps
Qualification
Required
8+ years of experience planning, managing, and successfully delivering large cross-functional systems projects
Experience establishing project structure for optimal return-on-investment, and coordinating cross-project initiatives or large-scale programs
Experience supporting system configuration, architecture, and software development life cycles
Experience with global projects incorporating regional and country-specific details
Possess best-in-class communication and presentation skills (written and verbal) to all levels of an organization
Ability to form cohesive project teams across disparate organizations and groups
Ability to navigate through ambiguity to clarify objectives and execution plans
Ability to occasionally travel and work off/weekend hours to support projects, as needed
Preferred
10+ years of experience implementing projects in Enterprise Sales and B2B Sales, including Carrier and Reseller Channels
Knowledge of service, support, and warranty contract sales and operations
Project management certification (PMP or similar accreditations)
Graduate degree in business or engineering
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase