Apply on Employer Site

Invision Sally Jobe / Radiology Imaging Associates · 2 months ago

Patient Service Representative - Part Time

Parker, CO

Part-time

Onsite

New Grad, Entry Level

$19/hr - $22.70/hr

Invision Sally Jobe is a network of imaging centers offering a variety of exams using state-of-the-art equipment. The Patient Service Representative is responsible for registering patients, verifying insurance benefits, and collecting payments while collaborating with a multidisciplinary team to provide excellent patient care.

CommercialHealth CareHealth Diagnostics

Responsibilities

Performs full registration and ensures that insurance is verified, and all patient’s information is correct

Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and other Insurance forms, and other required paperwork, as measured by account audits, review and feedback from downstream departments

Instructs patient to complete any questionnaires that might be required by the clinic

Answers telephone calls and responds to questions and inquiries or transfers when appropriate

Adheres to policies and procedures and safeguards assets

Obtains copies of insurance cards, drivers license and any other applicable information as necessary

Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle

Explains insurance benefits and patient liability by using appropriate communication methods/styles

Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion

Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system

Communicates clearly and openly

Build relationships to promote a collaborative environment

Be accountable for individual performance

Makes patients and their needs a primary focus of one’s actions; develops and sustains productive patient relationships

Greets each patient with a smile, eye contact, proper tone, and welcoming body language

Other Duties as assigned

Qualification

Medical terminologyCPTICD-10 codingCustomer serviceCPR/BLS certificationMicrosoft OfficeMultitaskingCommunication skillsRelationship buildingConfidentialityTime management

Required

Ability to work in a production driven environment

Must be able to multitask in a high-volume environment

Strong written and verbal communication skills

Knowledge of medical terminology, and CPT, ICD-10 coding

Ability to maintain positive customer service

Must maintain the highest level of confidentiality

Effective prioritization skills and ability to manage time independently

Communicate clearly and effectively in both verbal and written communication

Exhibit strong relationship building and diplomacy skills

Strong Microsoft Office skills (Excel, Word, Outlook)

Must be able to read, write, and speak in English

High School Diploma or GED required

Preferred

CPR/BLS certification preferred

Previous experience as an admissions/registration representative performing all aspects of the registration process in a healthcare setting is preferred