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Love's Travel Stops · 2 months ago

Contact Center Training Intern (Summer 2026)

Oklahoma City, OK

Internship

Onsite

Intern

Start in 2026 Summer

Love's Travel Stops is the industry-leading travel stop network in the United States, offering a college internship program that provides valuable employee-level experience. The Contact Center Training Intern will collaborate with Customer Service and Help Desk Trainers to support training initiatives, assist in curriculum development, and participate in various training activities throughout the summer.

Retail

Responsibilities

Prepare classroom and training materials prior to each new hire training class

Support onboarding efforts for new hire training classes

Communicate with leadership to identify training needs including continuation training

Research new instructional training methods and training metrics

Assist in e-learning training methods including video/podcasts

Research trends in leadership development

Design presentation templates

Assist in curriculum development for leadership training program

Participate in classroom training modules

Qualification

Curriculum developmentInstructional designE-learning methodsMicrosoft OfficeCustomer service skillsVerbal communicationWritten communicationCritical thinkingAttention to detailSelf-motivation

Required

HS Diploma or equivalent required

Currently enrolled in four year university program, a sophomore level or above (pursuing a Bachelor's Degree in Business Administration, Human Resources, Learning, Education, Marketing or related degree)

Experience working in creative and productive team environment, working with deadlines and some research experience

Knowledge of basic computer hardware and peripherals

Ability to absorb and retain information quickly

Ability to present ideas in user-friendly language

Highly self-motivated and directed

Keen attention to detail

Critical thinking abilities

Ability to effectively prioritize and execute tasks in a high-pressure environment

Customer service or soft skills

Excellent verbal and written communication skills

Knowledge of Microsoft Office

Requires prolonged sitting, some bending and stooping