Employee Relations Lead jobs in United States
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Affirm · 1 day ago

Employee Relations Lead

positionSan Francisco, CA
timeFull-time
remoteHybrid
senioritySenior Level
money$130K/yr - $170K/yr
date5+ years exp

Affirm is reinventing credit to make it more honest and friendly, and they are seeking an Employee Relations Lead to cultivate a fair, inclusive, and high-trust workplace. The role involves leading investigations into employee concerns, analyzing information to develop findings, and partnering across teams to promote accountability and belonging.

Financial ServicesFinTechLendingPayments
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Comp. & BenefitsbadNo H1Bnote

Responsibilities

Lead impartial investigations into employee concerns including unprofessional conduct, discrimination, harassment, retaliation, and policy violations
Apply Affirm policies and employment law knowledge to ensure investigations are fair, consistent, and timely
Analyze and synthesize information—interviews, documentation, and data—to develop balanced, evidence-based findings
Recommend equitable outcomes aligned with Affirm’s values, compliance obligations, and business needs
Partner cross-functionally with People Business Partners, Legal, and other stakeholders to recommend and drive timely, effective resolutions and process improvements
Identify trends and insights from case data and produce meaningful visualizations and summaries to communicate findings effectively to stakeholders
Coach and empower managers to set clear expectations, provide actionable feedback, and address performance matters with empathy and consistency
Draft thoughtful, well-structured documentation, including investigation reports, People Business Partner talking points, and corrective action guidance
Offer strategic, solutions-oriented recommendations that strengthen trust and reduce risk across the organization
Exercise sound, discerning judgment to balance employee fairness, legal compliance, and business priorities
Partner collaboratively with ER leadership, PBPs, Legal, and the broader People Team to ensure consistent, values-aligned approaches
Drive continuous improvement in ER practices, systems, and tools to enhance Affirm’s employee experience

Qualification

Employee Relations experienceEmployment law knowledgeWorkplace investigationsHR systems proficiencyAnalytical skillsEmpathyDiscretionCommunication skillsCollaborationAdaptability

Required

5+ years of Employee Relations, HR Business Partner, or related experience
Proven ability to conduct fair, comprehensive workplace investigations
Strong knowledge of employment law, HR practices, and compliance frameworks
Exceptional analytical, documentation, and communication skills
Ability to build trusted relationships across all levels and locations
Demonstrated discretion, empathy, and resilience when handling confidential and sensitive issues
Comfort using HR systems (e.g., HR Acuity) and proficiency in Google Workspace tools
Adaptable and proactive mindset; ability to manage multiple priorities with composure and professionalism
Curious and continuous learner who seeks feedback and growth opportunities
Collaborative teammate who values diverse perspectives and acts with integrity and accountability

Preferred

Experience in a fast-paced, scaling tech or startup environment
Background in designing or enhancing ER frameworks, policies, or playbooks
Formal investigator training (e.g., Association of Workplace Investigators – AWI)

Benefits

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Company

Affirm

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Affirm is a financial technology services company that offers installment loans to consumers at the point of sale.
dateFounded in 2012
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
https://www.affirm.com

Funding

Current Stage
Public Company
Total Funding
$7.57B
Key Investors
New York Life InsuranceSixth StreetPGIM Fixed Income
2025-10-31Post Ipo Debt· $750M
2024-12-17Post Ipo Debt· $800M
2024-12-13Post Ipo Debt· $4B

Leadership Team

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Max Levchin
Founder & CEO
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Robert O'Hare
Chief Financial Officer
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Company data provided by crunchbase