Pavlov Media · 1 day ago
Residential Installer
Champaign, IL
Full-time
Onsite
Entry Level
$20/hr - $28/hr
1+ years expPavlov Media is dedicated to delivering superior internet experiences through innovative fiber technology. The FTTX Installer is responsible for the installation, support, and troubleshooting of fiber equipment in both commercial and residential buildings.
Information TechnologyTelecommunications
No H1B
Responsibilities
Maintain a customer-first approach to ensure exceptional customer satisfaction
Travel to assigned sites to complete work orders as needed
Consistently share information and feedback with internal teams
Handle calls, emails, and work orders from Pavlov Media HQ
Demonstrate effective troubleshooting skills and apply them as necessary
Read and understand network diagrams and technical manuals
Communicate with homeowners regarding installation preferences and address any concerns
Ensure network quality meets Pavlov Media's high standards
Install CCG fiber in residential homes from underground vaults
All other duties as assigned
Qualification
Required
1-2 years of experience in LVC and/or fiber installations
1-2 years of troubleshooting experience with networking issues
Knowledge of grounding techniques, Cat5, fiber optics, and LAN/WAN networks
Ability to stand for extended periods and lift up to 75 pounds
Experience using hand tools
Valid driver's license and ability to pass a drug test
Must be able to travel up to 80% locally with same-day travel, and up to 10% for overnight travel
Preferred
"Customer First" service-oriented approach
Professional communication, appearance, and demeanor
Strong time-management, prioritization, and multitasking abilities
Reliable and responsible team player
Solid problem-solving skills with the ability to adapt quickly to changing processes, procedures, and priorities
Proficiency in LVC and fiber optic installations in both commercial and residential settings
Ability to mechanically or fusion splice fiber optic cables
Aptitude for interpreting, maintaining, and creating fiber optic splice maps
Proven ability to troubleshoot connectivity issues
Ability to assemble fiber enclosures and cans, and fasten them securely to building structures
Strong understanding of networking devices and wireless access points
Benefits
15 company paid holidays
3 weeks PTO
Medical, Dental, Vision starting day one
401K with company match
Health and Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational and professional reimbursement
Short- and long-term disability benefits
Company
Pavlov Media
Pavlov Media (formerly Fusion Broadband) is a nationwide triple-play communications and technology provider that delivers customized
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$239MKey Investors
Macquarie Asset Management
2025-05-20Debt Financing· $235M
2023-03-28Private Equity
2010-12-10Series Unknown· $4M
Leadership Team
D
Dorothy Kallmayer
Senior Vice President of Sales
W
Wendy Burr
Senior Vice President of Sales
Recent News
2025-10-14
2025-09-19
Company data provided by crunchbase