Super.com · 2 months ago
Manager, Risk Operations (Financial Products)
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $156K/yr
5+ years expSuper.com is a fast-paced, high-growth tech company focused on maximizing the lives of its customers and employees. The Manager of Risk Operations will lead a team to protect the integrity and profitability of Super.com’s financial products by developing fraud and KYC policies and executing strategies that enhance user trust and profitability.
E-CommerceFinTechMobilePrice ComparisonPropTechTravel
Responsibilities
Identify emerging fraud, abuse, and identity risks across financial products; partner with Product, Compliance, and Engineering to design and optimize policies, rules, and controls that balance growth, customer experience, and profitability
Conduct deep-dive investigations into complex fraud and abuse patterns, including identity theft, synthetic identity activity, and transaction fraud
Oversee KYC program execution and collaborate with the sponsor bank to ensure compliance with BSA/AML obligations, including suspicious activity reporting and watchlist monitoring
Develop, monitor, and report on key performance indicators and loss metrics related to financial products risk
Manage and coach a team of risk analysts, ensuring clear prioritization, analytical rigor, and high-quality execution
Qualification
Required
5+ years of experience in fraud prevention or risk operations, with at least 2 years focused on financial products or identity
2+ years of people management or team leadership experience
Proficiency in data exploration using SQL and/or BI tools (e.g., Looker, Tableau)
Experience collaborating with Product, Engineering, Legal, or Finance on risk policy or control design
Strong analytical and problem-solving skills; thrives in fast-paced, ambiguous environments
Preferred
Working knowledge of BSA/AML and sponsor bank oversight
Familiarity with the ACH system and Nacha rules
Bachelor's degree in Business Administration, Finance, or related field; advanced degree preferred
Professional certifications such as CPFPP, CAMS, or CFE
Benefits
Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.
Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.
Company
Super.com
Super.com is a saving app that empowers users to spend less, save more, and build credit.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$200.2MKey Investors
Inovia Capital
2023-04-24Series C· $60M
2023-04-24Debt Financing· $25M
2021-03-04Series B· $79M
Leadership Team
Hussein Fazal
Co-Founder & CEO
Henry Shi
Co-Founder, Board Member & Hype Man
Recent News
Digital Journal
2025-10-10
Company data provided by crunchbase