Apply on Employer Site

Lineage · 2 months ago

Technical Application Lead - Warehouse Management Systems

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Lineage is a company focused on improving warehouse management processes. The Technical Application Lead for Digital Driver Check In will oversee the Digital Driver Check In Application, manage external vendor development, and ensure that project objectives are met while maintaining supplier relationships and adherence to release and change management procedures.

Food DeliveryFood ProcessingLogisticsSupply Chain ManagementWarehousing

No H1B

Responsibilities

Ensure that the Digital Driver Check In project achieves its intended targets from a software implementation perspective

Coordinate and solution DDC functionality with software vendor to ensure that it achieves the intended benefits as stated in the business case

Ensure that prioritized Change Requests from business users are realized in a controlled and predictable manner

Implement Release and Change Management processes for the DDC application

Ensure that Application Services achieve the agreed-upon expectations

Ensure the quality and robustness of developed artefacts with the objective to reduce impact of changes to the business users

Ensure completed changes are organized contain the necessary detail and artefacts for deployment to production

Ensure completed changes are organized in the Change Requests in ServiceNow for CAB approval

Ensure completed changes are tested to meet but functional and non-functional requirements from the business

Ensure that Change Requests in ServiceNow are regression tested to reduce impact to the business

Ensure Level 3 support is rendered to the Service Desk

Ensure that Team members are technically and functionally equipped to perform Level 3 support activities

Ensure that knowledgebase for known incidents and resolutions are documented

Ensure that L3 and L2 fixes are documented for cross training

Other duties as assigned

Qualification

SQL skillsWMS expertiseProject ManagementITSM processesAnalytical skillsKnowledge managementSupplier managementWarehouse management knowledgeCommunication skillsDetail-orientedOrganizational skillsProblem-solving abilities

Required

Minimum of 10 years of experience in Supply Chain related Applications, SQL skills or WMS related expertise, with a proven track record in managing external software suppliers

Bachelor's degree in Information Technology, or a related field

SQL skills (Oracle or MSSQL)

Familiarity with WMS processes

Knowledge of ITSM processes and experience in managing external software suppliers

Excellent project management and organizational skills with the ability to manage multiple priorities and deadlines

Strong analytical and problem-solving abilities to understand business requirements and translate them into technical solutions

Exceptional communication skills, both written and verbal, to interact with cross-functional teams and present to senior leadership

Detail-oriented with a commitment to accuracy in evidence collection and documentation

Deep understanding of warehouse management processes and WMS related domain such as EDI processing, Gate In and Gate Out, Dock Management and Driver engagement processes

Preferred

Experience working with Cold Chain Logistics companies or 3rd Party Logistics providers

Benefits

Medical

Dental

Basic life and disability insurance benefits

401k retirement plan

Paid time off

Annual bonus eligibility

Minimum of 7 holidays throughout the calendar year

Company

Lineage

Glassdoor3.4

Lineage is one of the world’s leading temperature-controlled industrial REITs and integrated solutions providers with a global network of over 480 strategically located facilities, totaling nearly 2.9 billion cubic feet of capacity across countries in North America, Europe, and Asia-Pacific.

Founded in 2012

Novi, Michigan, USA

10001+ employees