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Fairmont Hotels & Resorts · 3 days ago

Director, Labor & Employee Relations - North & Central America

New York, United States

Full-time

Onsite

Lead/Staff, Director/Executive

$225K/yr - $250K/yr

5+ years exp

Fairmont Hotels & Resorts is a part of the Raffles brand, known for its rich history and commitment to exceptional hospitality. The Director of Labor & Employee Relations will play a key role in fostering positive labor relations and a supportive work environment across North & Central America, while aligning with the company's values and culture.

HospitalityResorts

Responsibilities

Champion and reinforce Raffles and Fairmont’s brand culture, values, and core beliefs across all organizational levels

Foster an inclusive, supportive work environment where employees feel empowered, engaged, and valued

Partner with senior leadership to drive cultural initiatives that enhance morale, satisfaction, and overall well-being

Provide strategic direction and guidance for collective bargaining agreement renewals, including pre-bargaining preparation, objective setting, and negotiation strategies

Lead and support labor relations in both union and non-union properties, ensuring a positive and compliant work environment

Advise property leadership on grievances, arbitrations, organizational changes, and corrective action processes

Develop learning tools, costing models, and pre-/post-bargaining resources to strengthen labor relations capabilities across leadership teams

Build and maintain productive relationships with union representatives and other key labor constituencies

Stay current on emerging labor relations trends, legislation, and best practices through participation in industry associations and collaboration with legal and HR peers

Ensure compliance with all applicable federal, state, and local labor laws

Design and deliver labor relations training programs across all organizational levels

Proactively manage all Collective Bargaining Agreements in alignment with company values and goals

Execute the Raffles and Fairmont People & Culture strategy, aligning with overall business objectives and core values

Provide leadership and guidance to the New York corporate office and regional teams to foster a positive and high-performance culture

Lead onboarding initiatives for all new hires within the corporate New York office

Qualification

Labor/Industrial RelationsCollective BargainingLeadership ExperienceHuman Resources ManagementStrategic ThinkingBusiness AcumenCommunication SkillsProblem-Solving SkillsRelationship Building