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Jacobs · 1 day ago

Water Client Service Leader - Senior Project Manager

Bedford, NH

Full-time

Hybrid

Senior Level, Lead/Staff

$146K/yr - $255K/yr

15+ years exp

Jacobs is a leading company in water/wastewater treatment and conveyance engineering design. The Senior Project Manager will lead multidiscipline design teams on complex projects, manage client relationships, and drive business development strategies throughout the New England region.

Civil EngineeringConsultingCyber SecurityIndustrialIndustrial EngineeringInformation TechnologyInfrastructureProfessional ServicesReal Estate

Responsibilities

As a Senior Project Manager, you’ll be a key member of our New England Water team and have the chance to work on challenging water/wastewater treatment and conveyance projects - planning, directing, and monitoring all aspects of projects with increasing degrees of technical complexity from the concept stage through detailed design, construction services, and commissioning

You will be leading multidiscipline design teams to complete tasks within established schedules and budgets and help advance our business development strategies

We’d look to you to support clients through the life of a project from studies, planning, design, compliance and permitting, construction as well as start-up

Utilizing your technical expertise; lead design efforts on projects as well as mentor our early career professionals

Develop and execute high-impact client engagement strategies and comprehensive pursuit plans focused on securing new water and wastewater business throughout the New England region

Align and integrate local business development activities with Jacobs' overarching global strategies and technology initiatives, ensuring a consistent, high-value proposition

Manage regional business development budgets and investment costs to maximize ROI and strategic market penetration

Serve as a highly visible executive advocate for Jacobs by actively participating in professional industry organizations (e.g., NEWEA, AWWA) and influential community forums

Lead and mentor multi-disciplinary project teams—from technical staff to subconsultants to deliver superior technical solutions and meet client and contractual requirements

Drive and manage all phases of complex proposal efforts, including developing winning technical approaches and leading high-stakes client presentations

Be accountable for the overall financial performance and profitability of projects within your assigned client portfolio

Proactively use Jacobs' enterprise-wide sales and delivery tools to ensure repeatable, best-in-class project execution and client experience

Negotiate and resolve critical commercial and technical issues with clients, teaming partners, and external stakeholders to de-risk projects and secure successful outcomes

Contribute technical expertise and strategic insight to individual projects, meeting agreed-upon billable utilization targets to maintain technical currency

Foster routine coordination and knowledge sharing with other regional Client Relationship Leaders and internal business units to facilitate resource sharing and meet broader business objectives

Qualification

Civil EngineeringEnvironmental EngineeringWater/Wastewater DesignProject ManagementProfessional Engineer LicenseClient Relationship ManagementRegulatory KnowledgeStrategic ListeningInterpersonal SkillsNegotiation Skills

Required

Bachelor's Degree in Civil or Environmental Engineering

Professional Engineer (P.E.) License (ME, NH, CT, RI, MA preferred)

15+ years of progressive, related experience within the water/wastewater sector

Extensive experience developing strong client relationships to market and deliver engineering design solutions that meet New England municipal water/wastewater client needs

Senior-level project management expertise on the design of complex water / wastewater treatment and/or conveyance projects for municipalities in New England

Strong technical background, including extensive knowledge of all project phases (including conceptual design, pre-design, detailed design, and construction administration)

Strong understanding of current federal, state, and local water and wastewater regulations, design guidelines, and permit requirements to support project success

Demonstrated experience in leading and managing successful project teams and complex client relationships

Flexibility and willingness for domestic travel, the frequency of which will align with client needs and business development requirements

Preferred

Client-facing working relationship with MWRA and BWSC

15+ years of experience winning and managing municipal water/wastewater projects in the New England market

Advanced degree (M.S.) in Engineering

Exceptional interpersonal and business acumen, negotiation skills, and strategic listening abilities necessary to build trust and solve complex client issues