GSI Environmental Inc. · 1 week ago
Helpdesk Technician
Irvine, CA
Full-time
Onsite
New Grad, Entry LevelGSI Environmental Inc. is a respected company offering professional environmental services. They are seeking a Help Desk Technician to provide on-site IT support for their Irvine office and serve as the primary IT contact for West Coast employees, ensuring effective resolution of technical issues and support for IT operations.
Environmental ConsultingEnvironmental EngineeringIndustrialWater
Responsibilities
Provide first-level technical support to users via in-person assistance, phone, email, or chat
Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, applications, and network connectivity
Log, track, and document all help desk requests using the company’s ticketing system
Escalate unresolved issues to the appropriate internal teams or third-party vendors
Set up and configure hardware and software for new hires and assist with IT onboarding
Maintain and update IT asset inventory and software licensing records
Assist in maintaining user accounts, email, and access permissions
Support conference room technology, video conferencing tools, and AV equipment
Maintain technical documentation and user guides for common issues and solutions
Collaborate with the Houston IT team on system updates, cybersecurity practices, and organization-wide IT projects
Qualification
Required
Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
Proficiency with Windows OS, Microsoft 365, and common business applications
Familiarity with networking fundamentals (DNS, DHCP, VPN, etc.)
Strong problem-solving skills and the ability to clearly explain technical issues to non-technical users
Excellent customer service and communication skills
Ability to prioritize tasks and manage time effectively in a fast-paced environment
Preferred
Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar
Benefits
Superior compensation
Benefits
Professional development
Company
GSI Environmental Inc.
GSI Environmental, Inc.
Founded in 1986
201-500 employees
H1B Sponsorship
GSI Environmental Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (3)
2023 (2)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Michael Grossestreuer, MBA
Chief Financial Officer
Recent News
2026-01-14
2025-02-17
Company data provided by crunchbase