Perficient · 1 day ago
Lead ServiceNow developer - HRSD, ITSM
United States
Full-time
Remote
Lead/Staff
$73K/yr - $171K/yrPerficient is a quickly-growing, global digital consulting leader, transforming the world’s largest enterprises and biggest brands. The Lead ServiceNow Developer will participate in all aspects of the software development lifecycle, providing technical leadership and mentoring while developing solutions for clients.
ConsultingInformation TechnologyInternetMarketing
Hiring Manager
Manroop Ghai
Responsibilities
Lead the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver
Serve as a technical lead and mentor. Provide technical support or leadership in the development and continual improvement of service
Develop and maintain effective working relationships with team members
Demonstrate the ability to adapt and work with team members of various experience level
Qualification
Required
Proven consulting experience as a key technical resource leading the development and delivery of HRSD solutions in client environments
Expert level proficiency in HRSD product line including current HRSD CIS and Suite certification(s)
Provide best practices and architectural guidance for newly built solutions and how it interfaces with other ServiceNow modules
Develop and maintain technical documentation, including architecture diagrams, design specifications, and configuration guides
Conduct regular system assessments and performance tuning to optimize the ServiceNow HRSD environment
Experience in configuring Employee Center branding, taxonomies, publishing content, HRSD workspace and virtual agent and topic conversations
Proven experience working on core HRSD functionalities such as HR Services, COEs, HR Lifecycle events, Manager Hub etc
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution
A solid understanding of AI capabilities and limitations including ethical considerations is expected
Should be comfortable with making UI updates such as creating new widgets, customizing existing portal widgets etc
Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, SOAP, ODBC, REST, SCP, FTPS
Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS etc
Proven experience in designing integration solutions from ServiceNow to other HR applications such as Workday, UKG Pro, Rippling etc
Strong ownership, accountability, and attention to detail in all work efforts
Experience with SDLC processes implementing in a variety of project methodologies such as Agile/Scrum
Must be open to travel
Preferred
Experience in other ServiceNow modules such as ITSM, ITOM, ITAM etc. would be considered a plus
Familiarity with AI-enhanced platforms is a plus
Company
Perficient
Perficient is an IT consulting firm that helps companies adapt their systems to third party software products that use internet.
Founded in 1998
5001-10000 employees
H1B Sponsorship
Perficient has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (154)
2024 (147)
2023 (156)
2022 (196)
2021 (175)
2020 (223)
Funding
Current Stage
Public CompanyTotal Funding
$65.3M2024-05-05Acquired
2024-01-17Post Ipo Equity· $4.44M
2022-10-17Post Ipo Equity· $5.18M
Leadership Team
Ed Hofffman
Senior Vice President, North America Business Operations
Hari Madamalla
Vice President
Recent News
2025-11-10
Dallas Innovates
2025-10-11
Company data provided by crunchbase