Cable One/Sparklight Careers · 1 day ago
Headend Technician
Shannon Hills, AR
Full-time
Onsite
Entry Level
1+ years expSparklight, a Cable One brand, is seeking a Headend Technician to support their Data Center Operations. The role involves installing, testing, maintaining, and repairing Network Operations equipment to ensure service continuity for voice, video, and data systems.
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Responsibilities
Provide support in setting up, preserving, examining, and fixing all equipment related to Network Operations, including voice, video, and data systems, using the most current testing tools and hand tools under the guidance of senior Network Operations personnel
Follow and execute Network Operations service orders, work orders, and troubleshooting reports by efficiently communicating with other departments. This includes interfacing with machines and humans, setting up and moving equipment, and confirming work order completion
Collaborate with various departments to pinpoint and fix network issues extending to the customer's premises
Display proficiency in telephony, digital technologies, and industry standards
Maintain Network Operations sites in line with Cable One's standards, ensuring they are orderly and compliant
Oversee the upkeep and replacement of physical network infrastructure
Conduct tests and collaborate with other departments to diagnose and address network impairments
Under the direction of senior Data Center Operations staff, prepare, set up, and test software and network configurations essential for operating the specified equipment
Assist in monitoring network equipment, responding to alerts as needed to maintain network integrity
Manage the use and maintenance of assigned vehicles, tools, and equipment, ensuring they are in optimal condition and requesting maintenance or repairs through the appropriate paperwork
Complete and submit reports on personal time, fuel consumption, materials used, and other administrative documents as required
Keep Data Center Operations areas tidy and organized
Document and test new system components to establish performance baselines for future assessments
Conduct tests and repairs during off-peak hours to minimize disruption to customers
Undertake additional tasks as needed to ensure the network's efficient operation
Qualification
Required
High school graduate
1-3 years of direct experience
Working knowledge of computers and communication hardware/software
Ability to use multiple and various test equipment
Reads, understands, interprets, and applies written instructions, such as equipment manuals, in operation and troubleshooting of network operations systems
Must possess a valid driver's license with a history of safe driving record
Must be able to lift and carry up to 75 lbs
Must be willing to travel to various Cable One related locations
Must be able to work various schedules extended hours, include overnight assignments
Strong written and oral communication skills required
Benefits
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts immediately, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
Company
Cable One/Sparklight Careers
At Cable One and Sparklight, progress doesn’t happen by chance — it’s sparked by people.
1001-5000 employees
H1B Sponsorship
Cable One/Sparklight Careers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (4)
2021 (1)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$400M2020-05-19Post Ipo Debt· $400M
2015-06-15IPO
Leadership Team
Todd Koetje
CFO
Tony Mokry
Senior Vice President Residential Services
Recent News
2026-01-08
MarketScreener
2026-01-06
2026-01-06
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