Cushman & Wakefield · 2 months ago
Broker Technology Enablement Lead
Chicago, Illinois, USA
Full-time
Onsite
Senior Level
5+ years expCushman & Wakefield is seeking a dynamic, self-starter Broker Technology Enablement Lead to bridge the gap between brokerage professionals and the technology tools that drive their success. This role will play a pivotal part in ensuring that Occupier brokers maximize the value of Salesforce CRM and sales technology, improving efficiency, client engagement, and revenue growth.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Stay current with industry trends and best practices in digital sales enablement
Develop and implement strategies to enhance broker productivity through improved adoption and utilization of sales technology
Conduct needs assessments to identify skill gaps and training requirements
Collaborate with sales teams to understand their needs and provide tailored training solutions
Design and deliver targeted training programs that improve technology fluency among brokers
Create and maintain training materials, including presentations, guides, and online resources
Train brokers on the effective use of LinkedIn Sales Navigator, ZoomInfo, and other business development tools
Provide ongoing support and coaching to brokers to ensure successful adoption of new tools and techniques
Monitor and evaluate the effectiveness of training programs and make necessary adjustments
Analyze sales and user engagement data to identify trends, gaps, and opportunities for improvement
Partner closely with the Salesforce CRM team to ensure seamless integration and utilization of CRM tools
Collaborate with brokers and technology teams to refine workflows and ensure technology aligns with business outcomes
Partner with the CRM Success Team to improve adoption of Salesforce and other sales tools by tailoring solutions to broker needs
Act as a trusted advisor to brokers, understanding their business challenges and identifying ways technology can drive success
Understand the sales cycle and how to sell in commercial real estate
Assist brokers in developing and implementing effective sales strategies
Provide guidance on lead generation, prospecting, and closing deals
Develop customized sales plans and goals in partnership with brokers and leadership
Work alongside global success teams, sales leadership, and product teams to align technology initiatives with sales priorities
Collaborate with Revenue Operations, Transformational Sales, Salesforce Delivery/Product, and Customer Success Teams to drive adoption of CRM-built broker products
Qualification
Required
Bachelor's degree in Business, Marketing, Education, or a related field
5+ years of experience in sales enablement, technology adoption, or a related role within commercial real estate (CRE is required), financial services, or a similar brokerage environment
Strong understanding of brokerage operations and the role of CRM/sales tools in driving business outcomes
Experience with Salesforce CRM, sales enablement, and business development tools (ZoomInfo, Sales Navigator, Digital Adoption Platforms)
Proven ability to build relationships with sales professionals and drive engagement with technology solutions
Proficiency in electronic procurement and analytical software
In-depth business management, supply chain, and strategic sourcing knowledge
Ability to quickly learn technology and business processes
Self-starter with strong initiative and ability to work independently, proactively identifying opportunities for improvement
Strong communication, presentation, training, and stakeholder management skills
Data-driven mindset with the ability to interpret analytics and drive strategic recommendations
Advanced analytical and negotiation skills
Detail-oriented and proficient at tracking tasks and documentation
Professional, engaging attitude with a flexible nature and willingness to perform effectively in a highly dynamic environment
Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention
Knowledge of adult learning principles and instructional design
Preferred
Salesforce certifications (Sales Cloud Consultant, Admin, or similar)
Change Management, Training, and/or Digital Adoption Technology certifications (CCMP, Prosci, etc.)
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
10001+ employees
H1B Sponsorship
Cushman & Wakefield has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (2)
2022 (6)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-13
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
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