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Masters Gallery Foods, Inc. · 2 months ago

Lead Auditor/Quality Coordinator

Plymouth, WI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Masters Gallery Foods, Inc. is a company based in Wisconsin that focuses on enhancing the lives of its employees, partners, and communities. The Lead Auditor/Quality Coordinator is responsible for coordinating various audits, maintaining food safety and quality policies, and addressing customer complaints to ensure compliance and quality standards are met.

AgricultureFood and Beverage

Responsibilities

Coordinate and lead GFSI audits, Regulatory Audits, and Customer Audits

Document, maintain, and respond to customer and consumer complaints along with assisting in identifying and resolving complaints

Maintain customer portals for needed items like complaint tracking and respond as needed

ANSI Certified HACCP Coordinator - Maintain HACCP plan and perform reviews

ANSI Certified Internal Auditor - Conduct internal systems audits annually of all departments

Create, update, and maintain documents and records for the following programs: Good Manufacturing Practices (GMP's), Standard Operating Procedures (SOP's), Food Safety Manuals, Quality Systems Manual, Organic Program, Pest Control, and British Retail Consortium (BRC) Certification

Assist in developing and implementing new requirements for the Quality Department, customers, food safety, and regulatory

Maintain Approved Supplier list for all suppliers of bulk, ingredients, and packaging materials

Analyze internal quality metrics and develop reports to communicate items that this position is responsible for (complaints, audits, holds, etc.)

Maintain KPI's for the Quality Department

Record and follow up on all audit findings and communicate them appropriately. Verify implementation of corrective actions and completed work orders by maintaining the CAPA log

Assist in performing monthly plant inspections (building and grounds) as needed

Lead and/or assist on Continuous Improvement and Quality projects as needed

Assist/backup for Quality Department Personnel, Quality Manager, and Director of Quality Systems as needed

Perform other duties as assigned by the Food Safety/Quality Systems Supervisor, Vice President of Food Safety, Quality and Product Development, Director of Quality Systems, or Quality Manager

Qualification

GFSI auditsHACCP CoordinatorInternal AuditorFDA regulationsUSDA regulationsQuality documentationComputer proficiencyEffective communicationOrganizational skillsCross-functional collaboration

Required

A High School diploma is required

Effective communication and collaboration skills

Strong organizational skills

Ability to work cross-functionally in all departments and gain input/feedback

Efficient in computer and iPad applications

Ability to work in a fast-paced work environment

Knowledge of FDA, USDA, WDA food safety regulations and inspection protocol

Preferred

An Associate Degree in a quality-related field is preferred

Two to five years of quality, documentation, or operations experience is preferred

Benefits

A generous benefits package (health, dental, vision, disability, life insurance, critical illness, accident coverage, 401(k) with company match, and more)

Vacation Time Off (service-based paid time off and 10 paid holidays)

Center for Health and Wellness - Free to employees and their dependents

Incentives and incentive programs (such as tuition reimbursement, student loan forgiveness, subsidized fitness programs, cell phone discount programs, employee assistance program, AAA, and more)

Opportunities to give back to the community (drives, activities, matched donations, and more)

Green sustainability initiatives

Continuous improvement initiatives - technology driven

Training and development programs

Cheese Store, free popcorn, hot beverages, and filtered Culligan water

Listen to Sirius XM Radio while you work!

Continuous communication with Employees - Company App

Opportunities to give feedback and suggestions in a judgement-free zone

Numerous fun activities throughout the year (potlucks, company picnics, holiday party and more)