Aire Serv Heating and Air Conditioning® · 2 months ago
Dispatcher/CSR
Raleigh, NC
Full-time
Hybrid
New Grad, Entry Level
$14/hr - $18/hrAire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. They are seeking a Dispatcher/CSR who will be responsible for scheduling service requests, dispatching technicians, and handling customer complaints while exemplifying the company's code of values.
AutomotiveConsumer ElectronicsHeating Ventilation and Air Conditioning (HVAC)ManufacturingReal Estate
Responsibilities
Dispatch scheduled service, maintenance, and sales calls
Receive incoming calls in professional and courteous manner
Scheduling appointments
Assigning daily work/calls to other team members
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders
Perform other duties as needed which may include cross-training in related positions
Qualification
Required
Administrative experience preferred
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
General computer knowledge, including Microsoft Office
Typing skills a plus
Benefits
Paid Vacation
Paid Sick Time
Retirement Savings
Health Insurance
Dental Insurance
Vision Insurance
Hybrid work arrangements
Company
Aire Serv Heating and Air Conditioning®
For consumer services visit www.AireServ.com.
Founded in 1992
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Edd Krammer
Owner
Recent News
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