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KHAITE · 2 days ago

Client Advisor

New York, NY

Full-time

Onsite

New Grad, Entry Level

$25/hr - $28/hr

KHAITE is a luxury womenswear brand based in New York, and they are seeking a Client Advisor to join their store team. The role involves being an ambassador for the brand, enhancing client experiences, achieving sales objectives, and building long-term client relationships.

ApparelBeautyFashionShoes

Responsibilities

Achieve individual and team objectives, be accountable for sales results and support the team in their sales

Welcome every client and enhance their experience, advise Clients across the brand and all product categories

Demonstrate strong commercial mindset and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new clients and build long term Client relationships

Develop the highest standards of brand and product knowledge

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Respect KHAITE brand standards in terms of grooming and behavior

Demonstrate a thorough understanding of the company’s policies

Depending on specific store needs, additional responsibilities could include: working with stock and store operations, visual merchandising, after-sales

Qualification

Client service orientationSales experienceInterpersonal skillsProblem-solvingForeign languagesComputer literateCommunication skills

Required

Achieve individual and team objectives, be accountable for sales results and support the team in their sales

Welcome every client and enhance their experience, advise Clients across the brand and all product categories

Demonstrate strong commercial mindset and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new clients and build long term Client relationships

Develop the highest standards of brand and product knowledge

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Respect KHAITE brand standards in terms of grooming and behavior

Demonstrate a thorough understanding of the company's policies

Previous experience in a retail setting, with a focus on sales, preferably in a luxury setting

Computer literate; learn and utilize various software packages

Passion for luxury product with an appreciation for design

Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Strong client service orientation and customer focus

Social perceptiveness

Problem-solver

Strong verbal and written communication skills