Aviagen · 2 months ago
Financial Systems Support Specialist
Aviagen is a leader in poultry genetics, known for its innovative research and strong brand presence. The Financial Systems Support Specialist will provide comprehensive support for in-house and cloud applications, ensuring seamless business operations through troubleshooting, maintenance, and user training.
BiotechnologyHealth Diagnostics
Responsibilities
Provide Tier-1 and Tier-2 support for financial applications, escalating to Tier-3 as needed, and performing general maintenance to ensure optimal performance and user satisfaction
Document and track user issues, maintain support logs, and ensure resolution aligns with IT policies, controls, and departmental procedures
Provide training and knowledge transfer to system users to promote self-sufficiency and consistency in best practices
Document procedures, maintain knowledge base articles, training videos and support continuous improvement of IT and financial system operations
Main point of contact for complex support issues between finance users and external software vendors
Hold primary technical ownership of the financial systems environment, managing data integrity, security, and routine maintenance
Manage finance user roles, accounts, and permissions in accordance with company standards, conducting regular audits to maintain data security and compliance
Support and manage integrations between financial, sales, expense, and production systems, ensuring data accuracy, security, and performance across applications
Coordinate implementation, upgrades, and release management for financial systems in collaboration with key stakeholders, the Global Financial Systems Accountant, and external software partners
Perform periodic financial systems audits across Aviagen companies and assist in implementation of recommended actions
Facilitate communication and strategic alignment between the Finance and IT departments, serving as the primary liaison when financial data involved including data analytics, software development, system integrations, and technical support. Collaborate with IT, finance, and business teams to implement system enhancements and leverage emerging technologies to improve existing platforms
Maintain subject matter expertise by actively participating in the Dynamics GP community, continuously researching the latest tools, and ensuring the application of current software versions and best practices
Identify opportunities for improvement, standardization, and process alignment, including identifying functional gaps in existing software and evaluating the suitability of new or third-party applications
Plan and coordinate all IT-related aspects of financial projects, serving as both project manager and technical resource from initiation through completion. Participate in communication, testing new or modified applications, and ensuring functional readiness before deployment
Perform special projects as assigned
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Accounting, or a related field
Strong accounting background with experience in all aspects of corporate accounting
Minimum 5 years of experience supporting ERP systems, preferably Microsoft Dynamics GP or Business Central
Knowledge of commercial accounting and related reporting systems, including Dynamics GP and Management Reporter
Experience with SQL/database management and system design is a plus
Excellent computer skills, including Word and Excel
Strong organizational and communication skills with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Excellent interpersonal and team working skills
Some travel, including international, may be required
Knowledge in MTech is a plus
Poultry industry knowledge is a plus
Applicants must be a U.S. citizen or currently authorized to work in the U.S. at the time of hire and must maintain authorization to work in the U.S. throughout their employment with our company
Company
Aviagen
Aviagen – Breeding Success Together Aviagen® is more than just a leading poultry breeding company.
H1B Sponsorship
Aviagen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2009-08-21Acquired
Leadership Team
Recent News
Poultry World
2023-12-23
Company data provided by crunchbase