Inside Sales/Customer Service Representative jobs in United States
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Mr. Handyman ยท 2 months ago

Inside Sales/Customer Service Representative

positionGlen Allen, VA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $22/hr

Mr. Handyman is a well-respected home repair and maintenance company seeking a friendly and outgoing office professional for their team. The role involves handling customer inquiries, providing excellent service, scheduling appointments, and maintaining customer records.

Construction

Responsibilities

Handle incoming customer inquiries via phone, email, and text
Provide excellent customer service by addressing customer needs, producing and providing estimates for jobs, resolving issues, and answering questions
Identify opportunities and promote our services to potential customers
Schedule service appointments and coordinate with our handyman teams
Follow up with customers to ensure satisfaction and build long-term relationships
Maintain accurate customer records and update our CRM system
Collaborate with the technician teams to meet targets and deliver exceptional service
Keep updated on company services, promotions, and policies to provide accurate information to customers

Qualification

CRM systemsCustomer serviceSales experienceMS Office suiteCommunication skillsOrganizational skillsProblem-solving skillsTeam player mentality

Required

Live within the area
Excellent communication skills and a customer-centric approach
Strong organizational skills and the ability to multitask
Proficiency in using CRM systems and MS Office suite
Positive attitude, problem-solving skills, and a team player mentality
Ability to work in a fast-paced environment and meet deadlines
High school diploma or equivalent; additional certification in sales or customer service is a plus
Complete a background check
Professional communication and phone skills

Preferred

Previous experience in sales, customer service, or a related field is preferred

Benefits

Competitive pay
Advancement and growth opportunities
401k with up to 4% match
Periodic bonuses based on company performance
Healthcare coverage
Monday "office lunch"
PTO
A fun and collaborative work environment
Paid holidays
Paid time off
Health
401K with match
Bonuses

Company

Mr. Handyman

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Mr.
dateFounded in 2000
location
Ann Arbor, Michigan, USA
people-size2-10 employees
web-link
https://www.myhandyman.com/

Funding

Current Stage
Early Stage

Leadership Team

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Caroline MEUNIER - RICHARD
Owner, CEO
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Recent News

EIN Presswire
In-Depth Analysis Of The Global Remodeling Market: Key Drivers, Trends, Growth Opportunities, And Forecast 2025-2034
2025-06-11
Company data provided by crunchbase