Area Supervisor jobs in United States
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Ross Stores, Inc. · 23 hours ago

Area Supervisor

Ross Stores, Inc. is a leading off-price retail chain with over 2,200 stores and a strong commitment to diversity and community. The Area Supervisor is responsible for managing a specific area of the store, supervising associates, ensuring customer safety, and maintaining store operations when acting as the Manager on Duty.

ApparelFashionRetailRetail Technology
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H1B Sponsor Likelynote

Responsibilities

Understand safety as the number one priority and practice safe behaviors in everything they do
Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately correct or report any unsafe conditions or practices to Store Leadership
Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area
Remove clutter and ensure safe, clear egress to emergency exits
Responsible for Customer safety including accident prevention, accident reporting and emergency procedures
Test all fire alarm systems as scheduled. Respond to after-hours alarms when requested
Treat all Customers, Associates, and other leaders with respect
Demonstrate courtesy, friendliness, and professionalism at all times. Recognize Associates using Company recognition programs
Represent and support the Company brand at all times
Maintain a professional appearance, in accordance with Company Dress Code. Ensure all Associates adhere to the Company Dress Code at all times
Keep all areas of the Store clean, well-maintained, and merchandised to standard
Responsible for daily trash removal
Ensure recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice
Responsible for receiving merchandise truck when needed
Process all merchandise with a sense of urgency
Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.)
Responsible for cleanliness and organization of all Stockrooms
Help deliver and place merchandise on sales floor when all merchandise is processed
Responsible for ensuring any back-stock is secured and processed to Company policy
Responsible for merchandising of department including the back stock
Responsible for the reduction of loss due to damage
Ensure compliance to the monthly presentation guidelines in assigned area
Responsible for floor moves and signing including promotional signing as needed
Responsible for re-wraps as needed
Understand and comply with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness
As a representative of Ross Leadership, demonstrate integrity and honesty in all interactions with Associates and Customers. Safeguard confidential information, cash and credit card information and merchandise
Ensure Public View Monitor (PVM) system is maintained properly
Conduct "Code 50" package inspections
Execute all Company Best Practices and maximize productivity by minimizing steps and touches while working
Execute all Company Best Practices and maximize productivity by minimizing steps and extra touches when working. Ensure Associates are executing to Company standards at the Front End
Maintain pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
Train and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards
Control Retail Associates' break schedule for backups, lunches and breaks
Ensure all equipment is working properly
Maintain proper supplies and recovery for the Front End area
Ensure go backs are expedited, properly scanned, security tagged and ticketed
Teach all Associates the "Scan and Bag" best practice
Ensure salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks
Responsible for the maintenance and cleanliness of the Fitting Rooms
Ensure all Fitting Room garment tags are audited and accounted for to Company policy
Ensure go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed
Ensure Cash pulls and bank deposits are conducted to Company policy
Responsible for Front End control when needed. Understand and adhere to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules
Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed
Other duties as assigned by Store Manager

Qualification

Customer ServiceSupervisory ExperiencePoint-of-Sale EquipmentBasic Math SkillsSafety AwarenessFluency in EnglishVerbal CommunicationTeam Collaboration

Required

Excellent verbal communication skills
Fluency in English
Ability to perform basic mathematical calculations commonly used in retail environments
Ability to work evenings and weekends
Ability to use all Store equipment, including PDTs, registers and PC as required
Ability to spend up to 100% of working time standing, walking, and moving around the Store
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
Ability to occasionally push, pull and lift more than 25 lbs
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies

Preferred

Prior Customer Service and supervisory experience preferred
Familiarity with point-of-sale equipment and applications

Company

Ross Stores, Inc.

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For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $21.1 billion, Fortune 500 Company.

H1B Sponsorship

Ross Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (10)
2021 (4)
2020 (3)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-08-08IPO

Leadership Team

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William Sheehan
Executive Vice President, Chief Financial Officer
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BG Badriprasad
Chief Security Architect
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Company data provided by crunchbase