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SMU Dedman School of Law · 3 months ago

Director, Residential MS Programs Graduate Student Enrollment and Engagement (HR Title: Director Residential Programs)

USA-TX-Dallas

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

SMU Dedman School of Law is a prestigious institution that offers diverse educational opportunities. The Director of Residential MS Programs will provide strategic leadership to enhance student retention and satisfaction for graduate programs, overseeing enrollment and engagement initiatives.

EducationUniversities

Responsibilities

Provides overall leadership, vision, direction, coordination and delivery of residential MS student enrollment and engagement, working through student issues and academic decision making. Hire, train, supervise and develop one direct report. Develop and implement residential MS strategic plan

Partner with Assistant Dean of Graduate Student Enrollment & Engagement and Directors of other GCOX programs in constructing enhancements to practices and improve the overall student experience which impacts student satisfaction, improve retention metrics for student success, managing those decisions, and providing recommendations for variations as needed

Partner in planning and executing specific events to connect alumni with students, connect students with students, orientation programming, related opportunities to enhance overall student sense of belonging; coordinate with other department staff to ensure goals and logistical requirements are delivered and met; assess effectiveness and evaluation of all MS events

Support MS Admissions in representing Student Enrollment & Engagement in admissions and recruiting activities such as information sessions and yield-focused conversations with high-potential prospective applicants

Prepare reports regarding programs, degree completion, student learning outcomes and assessment plans, probation, and other required data and information as directed and in a timely manner. Implement strategies specific to improving student retention, student success, and student satisfaction outcomes for residential MS students/programs

Guide team to develop and maintain marketing content for website and other publications

Participates in industry/function-specific events (i.e. conferences, workshops, etc.) for professional development & department visibility. Serve as staff liaison and interacts with MS partners

Requires evening/weekend work for student related events and programming. Requires one night per week to work an adjusted schedule to assist with keeping the office open until 6:30 p.m. for our evening class students

Qualification

Student success experienceAcademic advising experienceMicrosoft OfficePeopleSoft familiarityInterpersonal skillsVerbal communicationWritten communicationProblem-solving skillsOrganizational skillsTime managementFlexibility

Required

A master's degree is required

A minimum of five (5) years of experience is required

Prior student success or academic advising and coaching experience required

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies

Must also demonstrate strong written communication skills

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions

Must also have strong organizational, planning and time management skills with the ability to prioritize and manage multiple tasks concurrently

The ability to be flexible and adapt quickly to changing priorities is essential

A working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required