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Anduril Industries · 2 months ago

Product Operations Lead, Air Defense

Irvine, California, United States

Full-time

Onsite

Mid, Senior Level

$113K/yr - $149K/yr

Anduril Industries is a defense technology company focused on enhancing military capabilities through advanced technology. The Product Operations Lead for the Air Defense team is responsible for maintaining the health of deployed Air Defense technology, managing incident resolution, and improving product reliability through team leadership and stakeholder collaboration.

AerospaceArtificial Intelligence (AI)GovernmentMilitaryNational Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead a Product Operations team to sustain Anduril’s Air Defense deployments by combining an understanding of our customers’ missions with familiarity of our products and integrations

Set team objectives and track quantitative variables to measure progress

Triage, diagnose and conduct root cause analysis of product incidents; drive post-mortem actions including providing status visibility through resolution

Consistently assess and ratchet up the quality of the fleet’s observability and telemetry in partnership with product teams

Develop fleet health reporting spanning Anduril’s Air Defense technology stack, continuously assessing deviations from the baseline

Interface with internal operations and product teams to identify and solve system or product reliability issues

Support Anduril’s global customers through proactive communications and detail-oriented execution

Propose process and product improvements based on customer feedback and available metrics/analytics

Guide and mentor a team; setting goals, providing direction, and iterating on process and standards

Qualification

Technical system masteryProblem solvingTeam leadershipObservability toolsSoftware development toolingCommunicationSelf-starterAdaptability

Required

Demonstrated experience as a self-starter, able to find and resolve issues on your own

Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking. Ability to drive challenging and vague technical problems to clarity and resolution

Able to obtain and hold a U.S. security clearance; past clearances a plus

Proven track record of leading teams in military, law enforcement, or product support for defense technology

Preferred

Proven ability to master a technical system and support it in production environments. Must demonstrate an innate drive to be self-sufficient across the depth and breadth of a technical system

Daily practice of excellence and rigor - you execute the 100th rep of a process with the same focus and care as the first five reps

Confident with navigating ambiguity and crafting new ways of doing things

Excellent written, visual, and verbal communication skills

Experience with observability tools such as DataDog, Grafana, and VictorOps; familiarity with software development tooling such as Git and Jira

Experience with on-call support operations in production environments with limited risk tolerance

Willingness to work non-standard hours and weekends when mission requirements dictate

Benefits

Healthcare Benefits

Income Protection: Anduril covers life and disability insurance for all employees.

Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.

Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.

Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.

Professional Development: Annual reimbursement for professional development

Commuter Benefits: Company-funded commuter benefits based on your region.

Relocation Assistance: Available depending on role eligibility.

Retirement Savings Plan

US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.

UK & IE Roles: Pension plan with employer match.

AUS Roles: Superannuation plan.