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We Care Daily Clinics · 2 months ago

Intake Coordinator

Auburn, Washington

Full-time

Onsite

Mid Level

$63K/yr - $72K/yr

We Care Daily Clinics is committed to creating health equity for all. The Intake Coordinator plays a vital role in supporting timely and accurate admissions into the Substance Use Disorder program, conducting screenings and assessments, and ensuring compliance in documentation.

Health CareMedical

Responsibilities

Conduct screenings, initial level-of-care assessments, and full ASAM assessments for members

Review intake forms, complete assessment documentation, and enter initial individual service plans into the EMR

Maintain on-site presence to complete walk-in assessments as needed

Utilize telehealth platforms when appropriate to conduct assessments

Monitor and manage all incoming transfer cases, including records receipt and appointment scheduling

Coordinate transfer and admission appointments, ensuring all required documentation is completed

Arrange admission verification, courtesy dosing, and records requests

Track new admissions through assessment completion and documentation compliance

Provide case management support for newly admitted members, including setting up releases of information and connecting to needed services

Send daily text reminders to members for scheduled assessments

Monitor attendance and follow-up on missed appointments or incomplete documentation

Complete peer referrals for pregnant members and collaborate with external providers as appropriate

Assist with outreach efforts for disengaged members prior to discharge

Answer program inquiries and provide information to prospective or referred members

Collaborate closely with the multidisciplinary team to ensure timely assessments, accurate intake data, and smooth coordination between departments

Ensure implementation of clinic policies and treatment procedures, recommending updates when needed

Maintain regular communication with the MSO and attend meetings as requested

Maintain confidentiality of patient information in compliance with HIPAA and 42 CFR Part 2

Participate in Treatment Team meetings to review assessment outcomes and support continuity of care

Maintain professional boundaries with patients and coworkers at all times

Participate in state and federal SUD trainings and continuing education as required

Support the mission of the clinic with other duties as assigned

Qualification

Washington State SUDP licenseASAM assessmentsElectronic health recordsTelehealth platformsCompassionate careCommunication skillsOrganizational skillsAttention to detailCollaborative team player