Envoy · 2 months ago
Partner Operations Manager
San Francisco, CA
Full-time
Onsite
Senior Level
$155K/yr - $162K/yr
5+ years expEnvoy is a company that builds workspace management technology, serving over 16,000 workplaces globally. The Partner Operations Manager will be responsible for managing the operational backbone of Envoy's partner programs, collaborating with various departments to ensure efficient processes and systems that support partner success.
Facility ManagementHuman ResourcesOffice AdministrationSoftware
Responsibilities
Own and evolve partner-operations workflows, including onboarding, deal registration, MDF, and SPIFF programs, ensuring they are efficient, auditable, and scalable
Administer and improve the partner technology stack (Salesforce, PartnerStack, LMS, Outreach, etc.), building automation and reporting that enhance visibility and decision-making
Translate GTM objectives into operational plans, aligning partner-related processes and systems with company goals
Drive cross-functional execution with SalesOps, Finance, Legal, and Enablement to ensure partners and internal teams have clear, consistent processes
Build dashboards and reporting frameworks that surface insights on partner performance, pipeline influence, and program ROI
Document and continuously refine operating procedures, playbooks, and internal enablement materials to ensure alignment and repeatability
Identify and implement process improvements that reduce manual work and accelerate time-to-value for partners
Support quarterly business reviews (QBRs) with program data, trends, and insights that inform leadership decisions
Champion data quality and compliance, ensuring our systems reflect accurate and timely partner information
Qualification
Required
5–7 years of experience in Partner Operations, Channel Operations, or a related GTM Operations role within a SaaS company
Proven experience owning and optimizing partner systems (e.g., Salesforce, PRM, LMS) and the data flows between them
Strong understanding of partner program mechanics — onboarding, enablement, incentives, deal registration, and reporting
Ability to connect system design to business outcomes, translating operational metrics into revenue-impacting insights
Strong analytical skills; highly proficient in Salesforce reporting and dashboard creation
Experience leading cross-functional projects that improved operational efficiency or data integrity
Excellent communication skills with the ability to simplify technical details for non-technical audiences
A bias for action and comfort operating in a fast-moving, dynamic environment
A mindset of continuous improvement — you notice broken processes and fix them before they become problems
Detail-oriented, structured, and self-driven — you thrive when you own the process end-to-end
Equally comfortable discussing data models with Ops peers or enablement workflows with Partner Managers
Naturally curious and always looking for ways to automate, streamline, or simplify
Excited to work cross-functionally and make an outsized impact in a small, high-performing team
Benefits
A high degree of trust in your ideas and execution.
An opportunity to partner and collaborate with other talented people.
An inclusive community where you feel welcomed and cared for as a person.
The ability to make an immediate impact in helping customers create a great workplace experience.
Support for your personal and professional growth.
Company
Envoy
Envoy transforms modern workplaces with innovations that make office life and work more meaningful.
201-500 employees
H1B Sponsorship
Envoy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (8)
2022 (12)
2021 (7)
2020 (8)
Funding
Current Stage
Growth StageTotal Funding
$170.15MKey Investors
Brookfield GrowthMenlo VenturesAndreessen Horowitz
2021-12-30Series C· $111M
2018-10-23Series B· $43M
2015-06-23Series A· $15M
Leadership Team
Larry Gadea
CEO and Founder
Sinohe Terrero
Chief Financial Officer and COO
Recent News
Menlo Ventures
2025-12-29
PCMag Australia
2025-11-09
Morningstar.com
2025-10-23
Company data provided by crunchbase