DESBY Technologies · 2 months ago
Senior Functional Consultant
United States
Full-time
Remote
Senior Level
5+ years expDESBY Technologies is a forward-thinking organization specializing in delivering cutting-edge ServiceNow solutions. They are seeking a skilled Senior Functional Consultant to lead efforts in optimizing and transforming client business processes through strategic ServiceNow implementations.
AdviceConsultingInformation Technology
Responsibilities
Lead in-depth analysis of client's current business processes, identifying opportunities for optimization and automation using ServiceNow
Develop comprehensive business process re-engineering strategies to improve efficiency, reduce costs, and enhance service delivery
Translate complex business requirements into detailed functional specifications and actionable ServiceNow implementation plans
Serve as a trusted advisor to clients, providing insights on ServiceNow capabilities and industry best practices to support strategic decisions
Coordinate with project managers, technical teams, and stakeholders to ensure seamless delivery of ServiceNow projects that meet and exceed client expectations
Spearhead change management initiatives, ensuring smooth transition and high adoption rates of new processes and systems
Design and deliver tailored training programs to clients, empowering them with the knowledge to maximize the benefits of their ServiceNow investment
Lead, mentor, and develop junior consultants, fostering a culture of excellence and continuous learning within the team
Qualification
Required
Bachelor's degree in business administration, Information Technology, or related field, or equivalent combination of education, training, and practical experience
5+ years of proven experience in business process consulting, with a strong focus on ServiceNow solutions
Demonstrated success in leading large-scale ServiceNow implementation projects with significant business impact
Comprehensive knowledge of ServiceNow's platform capabilities and how they can be leveraged to solve business challenges
Excellent analytical, strategic thinking, and problem-solving skills
Exceptional communication and client management skills, with the ability to engage effectively at all levels of an organization
Strong leadership qualities and experience mentoring team members
Preferred
Certification in ServiceNow System Administration or ServiceNow Implementation Specialist is a plus
Benefits
Growth Opportunity
You're Not Just a Number
Shape Your Journey
Mentorship
Re-engineering ServiceNow
Company
DESBY Technologies
Desby Technologies, Inc. offers management, technology, and strategy consulting services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Prasit Shah
Founder & CEO
Company data provided by crunchbase