McLaren Health Care ยท 3 weeks ago
Switchboard Operator
Lansing, MI
Part-time
Onsite
Entry Level
1+ years expMcLaren Health Care is seeking a Switchboard Operator to manage hospital communications and relay incoming and outgoing calls. The role involves answering calls, paging staff, providing information, and performing clerical duties as assigned.
Health CareHospitalMedicalOncologyRehabilitation
Responsibilities
Answers calls, provides information, and relays incoming telephone calls to the proper location
Pages hospital staff members over the hospital paging system
Announces emergency codes and general information messages, as necessary
Keeps a running log of all calls received and records the activity done for that call (ex: overhead page, connect to long distance, pages on a pager or radio security)
Makes and records authorized long distance telephone calls
Provides information to the public, patients, guests, and others
Performs clerical functions and duties as assigned, which includes computer knowledge
Monitor a variety of alarm systems for maintenance and security
Receives package deliveries after regular business hours
Assumes responsibilities for the sign-out and return of the key file box and telephone equipment room
Directs patients and visitors to appropriate locations upon request
Contacts hospital security for any person requesting their services
Trains new employees on the operations of the switchboard console
Receives and reports weather and civil defense warnings
Performs other related responsibilities as necessary
Qualification
Required
High school diploma or equivalent
One year of customer service experience
Preferred
Previous switchboard, phone operator, or related experience
Company
McLaren Health Care
McLaren Health Care is a fully integrated health network committed to quality evidence-based patient care and cost efficiency.
10001+ employees
H1B Sponsorship
McLaren Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (1)
2022 (1)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Acquired
Leadership Team
Chris Candela
President and Chief Executive Officer McLaren Flint
Chad Grant
Executive Vice President & Chief Operating Officer
Recent News
2025-11-10
Company data provided by crunchbase