DESBY Technologies · 2 months ago
ServiceNow Solution Architect
United States
Full-time
Remote
Senior Level
5+ years expDESBY Technologies is a forward-thinking organization specializing in delivering cutting-edge ServiceNow solutions. They are looking for a ServiceNow Solution Architect to design and implement sophisticated ServiceNow solutions that align with clients' business goals and IT strategy while providing technical leadership and mentoring to teams.
AdviceConsultingInformation Technology
Responsibilities
Architect end-to-end solutions on the ServiceNow platform that are scalable, maintainable, and meet business requirements
Lead the technical strategy for ServiceNow implementations, including ITSM, ITOM, ITBM, and custom application development
Work closely with clients to understand their business needs, translate them into technical solutions, and ensure alignment with their IT landscape
Design and implement integration strategies for complex multi-system environments
Provide technical leadership and guidance to project teams, ensuring adherence to best practices and quality standards
Develop and maintain architectural documentation, including system blueprints, integration diagrams, and data models
Own the overall quality for delivery of each project
Evaluate new ServiceNow features and technologies, recommending their adoption where appropriate to enhance service offerings
Mentor junior architects and developers, fostering a culture of excellence and continuous improvement
Lead by example, demonstrating a commitment to excellence, innovation, and customer satisfaction
Guide and mentor development teams, promoting best practices in coding, configuration, and customization
Evaluate and recommend new ServiceNow features and third-party integrations to enhance solution offerings
Collaborate with client leadership to develop road maps for continued adoption and expansion on the platform
Conduct technical reviews and assessments of ServiceNow implementations, identifying areas for improvement
Foster strong client relationships, providing expert advice and strategic insights on leveraging ServiceNow to achieve business objectives
Qualification
Required
Bachelor's degree in computer science, Information Technology, or related field; or 3+ years of related work experience
5+ years of experience in ServiceNow development and architecture, with a solid understanding of the platform's capabilities and limitations
ServiceNow certifications as follows: Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist – ITSM (CIS-ITSM)
Certified Implementation Specialist (CIS) in at least one other application area
Expertise in JavaScript, HTML, CSS, and integration technologies (REST, SOAP)
Strong experience with enterprise architecture, system integration, and designing scalable solutions
Demonstrated leadership in managing large-scale ServiceNow projects and technical teams
Preferred
Familiarity with Agile Methodology, ability to write or collaborate on effective User Stories
Familiarity with NowCreate methodology and proven ability to effectively leverage for implementation success
Demonstrated ability to outline how multiple platform applications interact to create value
Expert Certification (CMA, CTA, CWA, ArchX) is nice to have but not required
Benefits
Growth Opportunity
You're Not Just a Number
Shape Your Journey
Mentorship
Re-engineering ServiceNow
Company
DESBY Technologies
Desby Technologies, Inc. offers management, technology, and strategy consulting services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Prasit Shah
Founder & CEO
Company data provided by crunchbase