Nordson Corporation · 1 day ago
Principal Field Service Technician (Phoenix)
Nordson Corporation is a global leader in assembly and advanced packaging stage solutions, and they are seeking an experienced Principal Field Service Technician. In this role, you will be responsible for on-site installation, servicing, and repair of complex equipment and systems, while providing exceptional customer service and technical support.
Responsibilities
Checks out and approves operational quality of system equipment
Communicates and resolves issues to ensure successful sign off with customer is reached
Instructs customers in the operation and maintenance of the system
Provide exceptional customer service to new and existing customers
Serves as company liaison with customer on administrative and technical matters for assigned projects
Performs application training at the customer site or an internal company Lab
Provides applications support for the customer in difficult cases requiring best possible knowledge of the equipment capabilities and theoretical understanding of material properties and processes
Other duties as required
Qualification
Required
Bachelor's degree in Engineering, or related field preferred. 5+ years experience in lieu of degree
Minimum 2 – 4 years of relative experience and demonstrated knowledge of discipline engineering principles and practices
Wafer assembly/inspection experience
Experience processing statistical information in JMP, Minitab, Python, or similar
Excellent technical writing and verbal communication required
Ability to travel to customer sites domestic and international
Excellent customer service skills
The ability to work on problems of moderate scope where analysis of situations or data requires a review of identifiable factors
Company
Nordson Corporation
At Nordson, we believe that anything is possible.
H1B Sponsorship
Nordson Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (5)
2021 (4)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.45B2024-09-04Post Ipo Debt· $600M
2023-09-08Post Ipo Debt· $850M
1979-12-21IPO
Recent News
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