Katz Coffee · 2 months ago
Lobby Barista & Brand Ambassador
Katz Coffee is a specialty coffee roaster based in Houston, Texas, seeking a friendly and hospitality-driven individual to serve as a Lobby Barista & Brand Ambassador. In this role, you will be responsible for preparing coffee and tea beverages, managing inventory, and leading coffee education sessions for clients and visitors.
Food & Beverages
Responsibilities
Calibrate and dial in espresso to ensure consistent quality
Prepare complimentary coffee and tea beverages for guests
Fulfill retail orders for whole bean sales in the lobby
Maintain and manage inventory of coffee and merchandise
Receive and check in product deliveries and restock shelves
Prepare coffee service and materials for client presentations in the training room
Assist the roaster with roasting and packaging sample batches
Lead coffee education sessions and brewing trainings for clients and visitors
Answer questions about our coffees, sourcing, and sustainability efforts
Educate the public about our offerings and serve as a brand ambassador
Curate and update the lobby menu in coordination with the roasting and sales team
Keep the lobby bar and surrounding areas clean, welcoming, and on brand
Qualification
Required
Friendly & hospitable personality
Strong sense of urgency and ownership
Calm under pressure with great communication skills
Team-oriented, coachable, and curious
Dependable and on time — always
Passion for coffee, tea, and ongoing learning
High School, GED, or higher education required
Solid understanding of coffee fundamentals (or a willingness to learn quickly)
Strong communication skills with a knack for storytelling and teaching
Ability to multitask and stay organized in a dynamic setting
Creative eye for menu curation and presentation
Appreciation for specialty coffee, transparency, and sustainability
Good social skills & able to communicate with others
Preferred
3+ years of barista, hospitality, or restaurant experience preferred
Experience leading tastings, trainings, or working in a customer education role is a plus — but not required
Benefits
Competitive salary
Training & development
Paid time off